Vice President of Operations

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $200k - $300k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 0%

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GT Independence

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

☁️ SaaS

👥 B2C

HR Tech • SaaS • B2C

GT Independence is a company that helps people self-direct their long-term care by enabling individuals to hire in-home or community-based caregivers and by handling the administrative tasks such as payroll, taxes, and paperwork. They provide a mobile app for caregivers to track hours, submit timesheets, and obtain approvals, and they guide participants through state-specific Medicaid/Medicare self-direction options so people can remain in their homes and maintain independence.

📋 Description

• Provide executive-level oversight of multi-state operations • Ensure high-quality, consistent service delivery • Develop, standardize, and implement scalable operational frameworks, workflows, and best practices • Monitor regional performance and lead corrective actions and continuous improvement initiatives • Serve as a senior escalation point for complex or high-risk operational issues • Execute enterprise-level strategic initiatives aligned with organizational objectives • Partner with executive leadership on national growth strategies, new market expansion, and program launches • Establish, monitor, and analyze KPIs and performance dashboards • Lead, coach, and develop regional Directors of Operations and senior operational leaders • Build leadership pipelines and promote continuous learning • Support talent retention, succession planning, and organizational design • Ensure compliance with federal, state, and program-specific regulations • Partner with Compliance and Quality teams to mitigate risk and maintain audit readiness • Represent GT Independence with state agencies, partners, and key stakeholders • Promote a participant-centered, quality-driven operational culture

🎯 Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required) • Master’s degree preferred or equivalent senior-level operational leadership experience • 8+ years of progressive operations leadership experience, including senior or executive roles • Proven success leading multi-state or national operations in regulated environments • Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries • Excellent analytical, communication, and leadership skills • Knowledge of administrative procedures • Proficient in MS Excel • Proficient in Microsoft Office suite • Strong attention to detail • Strong planning and organizing skills • Travel required based on business needs • Ability to work in a highly regulated environment and maintain regulatory compliance

🏖️ Benefits

• Comprehensive benefits • Flexible time off • Opportunities for growth • Meaningful work supporting individuals to live independently