Vice President of Operations

🕒 September 21

🇺🇸 United States – Remote

💵 $200k - $300k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 0%

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GT Independence

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

👥 HR Tech

👥 B2C

SaaS • HR Tech • B2C

GT Independence is a company that enables people to self-direct their long-term care by helping them hire in-home or community-based caregivers and managing the administrative details such as payroll, taxes, and timesheets. They provide a mobile app (the GT App) to let caregivers track hours, submit timesheets, and get employer approvals, and they work with state Medicare/Medicaid self-direction programs to support participants. GT Independence positions itself as a technology-enabled service provider that simplifies fiscal management and helps individuals remain in their homes and communities.

📋 Description

• Provide executive-level oversight of multi-state operations and ensure consistent, high-quality service delivery • Develop, standardize, and implement scalable operational frameworks, workflows, and best practices • Monitor regional performance and lead corrective actions and continuous improvement initiatives • Serve as a senior escalation point for complex or high-risk operational issues • Execute enterprise-level strategic initiatives aligned with organizational objectives • Partner with executive leadership on national growth strategies, new market expansion, and program launches • Establish, monitor, and analyze KPIs and performance dashboards • Lead, coach, and develop regional Directors of Operations and senior operational leaders • Build leadership pipelines, promote accountability, and support continuous learning • Support talent retention, succession planning, and organizational design efforts • Ensure compliance with federal, state, and program-specific regulations • Partner with Compliance and Quality teams to mitigate risk and maintain audit readiness • Represent GT Independence with state agencies, partners, and key stakeholders • Promote a participant-centered, quality-driven operational culture

🎯 Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required) • Master’s degree preferred or equivalent senior-level operational leadership experience • 8+ years of progressive operations leadership experience, including senior or executive roles • Proven success leading multi-state or national operations in regulated environments • Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries • Excellent analytical, communication, and leadership skills • Knowledge of administrative procedures • Proficiency in MS Excel • Proficiency in Microsoft Office suite • Strong planning and organizing skills • Ability to travel based on business needs

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Flexible time off • Opportunities for growth • Meaningful work supporting individuals to live independently • Remote work arrangement • Travel based on business needs

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