Data Exchange Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $49.3k - $73.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guardian Life

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Support customers and third-party administrators with implementation, testing, and support of inbound data connections • Troubleshoot transmission or formatting issues for external customers and internal processing areas • Act as liaison between the business community and IT • Supply technology vendors and plan holders with plan-specific requirements based on Guardian’s internal systems and standard formats • Understand vendor and plan-holder data capabilities and provide solutions for nonstandard situations and formats • Respond to internal and external inquiries regarding connections • Perform thorough user acceptance testing of inbound eligibility files • Provide best-in-class customer service through customers’ preferred channels • Handle complex calls requiring leadership through difficult technical data issues • Attend training, job sharing, mentoring, and networking activities • Maintain procedural guidelines and report system-related problems • Participate in team meetings and assist team members to meet deadlines and customer expectations • Report to the GBO Team Leader, who reports to the GBO Director

🎯 Requirements

• Experience working with HIPAA data files • Strong computer skills: Text Pad or other EDI file viewing application and MS Excel • Strong ability to manipulate data files to create output in various formats • Flexibility in handling multiple tasks, changing priorities, and tight deadlines • Excellent oral and written communication skills • Demonstrated analytical skills • Ability to function in a team environment and build strong working relationships • High School or equivalent required • College degree preferred • Experience working in the insurance industry preferred • Legally authorized to work in the United States without employer sponsorship now or in the future • Approximately 10% travel may be required

🏖️ Benefits

• Skill-building opportunities • Leadership development • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Reasonable accommodations for disabilities, pregnancy, childbirth, or related medical conditions • Annual, sales, or other incentive compensation may be available