Patient Access Coordinator

🔥 0 minutes ago

🗿 South Dakota – Remote

🗿 South Dakota – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Hanger, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1861

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Coordinate and administer front-office activities for patients, employees, and referral sources • Obtain patient and insurance information while ensuring compliance with laws, regulations, company policies, and compliance programs • Counsel patients regarding financial responsibility after benefits verification • Obtain co-payments and over-the-counter cash when applicable • Complete cash receipts and support billing-system data entry and bank deposits • Maintain accurate patient files and protect the privacy and security of protected health information under HIPAA • Assist with patient follow-up and quality assurance activities • Enter patient demographics and insurance verifications • Manage multiple phone lines • Record clear, concise, and accurate written documentation • File patient charts and other documentation according to established guidelines • Coordinate clinician schedules for appointment coverage and out-of-office calls • Process and monitor referrals, authorizations, and prescriptions to obtain complete information promptly • Perform other duties or special projects as assigned

🎯 Requirements

• High school diploma or equivalent combination of education and experience required • Minimum score of 70 on Hanger’s Talent Bullseye assessment • Minimum two to four years of customer service, administrative, or related experience preferred/required in the posting • Receptionist or medical front-office procedures experience preferred • Must have, or be eligible to obtain, a valid driver’s license and meet Hanger’s Motor Vehicle Safety Policy standards • Strong interpersonal, telephone, oral, and written communication skills • Ability to key 30 words per minute accurately • Ability to work with handicapped individuals • Understanding of the Alpha filing system • Understanding of medical reimbursement and terminology and front-office receptionist duties preferred • Ability to use computers, Windows-based software, and email • Ability to use office equipment including fax machines, calculators, postage machines, and copiers • Must be a good fit for the job as determined by the Talent Bullseye assessment

🏖️ Benefits

• Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Flexible Work Schedules and Part-time Opportunities • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Student Loan Repayment Assistance by Location • Relocation Assistance • Regional & National traveling CPO/CO/CP opportunities • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest