Senior Project Manager

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Harbor IT

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $37M Series C on 2005-04

Consulting • Healthcare • Logistics

Harbor IT is a cyber-first managed services provider that delivers integrated IT, cybersecurity, and cloud services to organizations operating in complex, mission-critical, and regulated environments. They provide managed cybersecurity (including MDR), security awareness training, cyber governance and risk due diligence, managed IT helpdesk, server and network management, and managed cloud and infrastructure services. Harbor IT focuses on clients such as private equity-backed companies, healthcare & life sciences, critical infrastructure, and regulated professional services, emphasizing security, uptime, and enterprise value.

📋 Description

• Own project delivery across a portfolio of concurrent professional services engagements, including infrastructure deployments, cloud migrations, and modern work implementations • Drive project initiation, scoping validation, scheduling, resource coordination, risk management, and formal closure • Serve as the primary client point of contact throughout delivery, setting cadence, communicating status, managing expectations, and escalating delivery risks • Monitor project budgets and hours against approved SOWs, flag scope variance, and manage change orders to protect gross margin • Coordinate Harbor IT engineers, solutions architects, third-party contractors, subcontractors, and vendor resources • Maintain project data in ConnectWise Manage, including time entries, phases, task status, milestones, and billing triggers • Produce project plans, meeting notes, status reports, risk logs, and post-project closure summaries • Collaborate with peer PMs and the PMO to standardize processes, templates, and tooling • Partner with solutions architects and account managers at kickoff to validate scope, identify risk, and ensure pre-sales-to-delivery handoff • Escalate resource gaps, technical blockers, and client satisfaction concerns to practice leadership

🎯 Requirements

• Proven track record managing complex IT project delivery in an MSP, systems integrator, or technology consulting environment • Strong command of scope management, schedule development, resource planning, risk identification, change control, and budget tracking • Proficiency with professional services automation tooling, preferably ConnectWise Manage • Ability to manage multiple concurrent projects across diverse technical domains • Commercial awareness and gross margin discipline, including proactive change-order management • Strong written and verbal communication skills for translating technical delivery status into business-appropriate language • Experience coordinating cross-functional teams including on-site engineers, remote engineers, subcontractors, and vendor resources • Comfortable operating in a fast-paced, growth-stage environment • Bachelor's degree in Information Technology, Business, Project Management, or a related discipline; equivalent experience considered • 5+ years of IT project management experience, including at least 3 years delivering professional services in an MSP or technology consulting environment • PMP certification required or actively in progress; CAPM or equivalent considered for candidates with strong MSP delivery history • Experience with ConnectWise Manage or equivalent PSA platform strongly preferred • Familiarity with infrastructure, cloud, and Microsoft 365 deployment projects preferred • Occasional travel for client project kickoffs, site visits, and Harbor IT team meetings expected

🏖️ Benefits

• Competitive base salary commensurate with experience • Health, dental, and vision insurance • 401(k) with company match • Unlimited PTO • Remote-first work environment