Enterprise Account Manager

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $125k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Harper

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

☁️ SaaS

🤖 Artificial Intelligence

🔌 API

💰 Private Equity Round on 2024-06

SaaS • Artificial Intelligence • API

Harper is a developer-focused platform and unified runtime that combines a database, in-memory cache, application logic, messaging/pub-sub, vector search/embeddings, and API (REST/GraphQL) endpoints into a single deployable system. It is designed to run AI agents, real-time streaming apps, e-commerce backends, and full‑stack applications with lower latency and fewer external services — offering built-in agent memory, semantic caching, replication, and schema‑driven APIs. Harper positions itself as a production-grade runtime (open source components and a hosted Fabric) to simplify building, deploying, and scaling apps that need fast data access, real-time streams, and integrated AI capabilities.

📋 Description

• Own retention and growth across a focused book of strategic enterprise accounts, with revenue targets tied to renewals and expansion • Serve as the single accountable owner for day-to-day account status, renewals, and expansions • Partner with Sales leadership on pricing and approvals • Maintain written account plans covering history, champions, pilots, commitments, risks, renewal dates, and expansion opportunities • Monitor live implementations, adoption, usage, and customer value • Connect Harper capabilities to changing customer priorities and architecture needs • Run pilots, upgrades, migrations, and rollouts with clear plans, owners, dates, and status tracking • Track open items to closure, send follow-ups within one business day, and flag risks early • Maintain agendas, meeting notes, action items, Monday plans, and Friday wrap-ups • Build relationships with customer champions, executives, procurement, and project leads • Partner with channel account teams and coordinate professional services scopes, SOWs, contracts, and billing • Route technical questions through support and escalation paths and coordinate Harper experts • Prepare customer-facing responses, recaps, QBR decks, and proposals • Bring customer feedback, references, and case studies to Product and Marketing

🎯 Requirements

• 6+ years managing enterprise accounts in B2B software • Experience with Fortune 500 customers, multiple stakeholders per account, and negotiating renewals and expansions against a quota • Real project management experience running customer rollouts, pilots, or implementations with plans, owners, dates, and status reporting • Experience working with or through channel partners, resellers, or alliance partners on shared accounts • Excellent communication skills and ability to produce clear, accurate, ready-to-send recaps, updates, and customer documents • Ability to connect customer goals to product capabilities and identify expansion opportunities from technical roadmaps • Fluency with a CRM and a project tracker, such as HubSpot or Salesforce and Asana • Experience at a startup or small team • Experience with data infrastructure, CDN, cloud, or developer platforms preferred • Experience with accounts in retail, e-commerce, media, or telecom preferred • Experience scoping and contracting professional services or SOWs preferred • PMP, CSM, or similar project management credential preferred

🏖️ Benefits

• On-target earnings: $250,000 at 100% of plan • Uncapped commission, with accelerators above quota • Equity • Health benefits • 401(k) • Fully remote work • Occasional travel to customer sites and team meetups

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume