Lead, Payer Partnerships – Strategy

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Headway

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 $100M Series D - Headway on 2024-07

Healthcare • Marketplace • SaaS

Headway is a healthcare technology company (Therapymatch, Inc. ) that operates an insurance-native marketplace connecting people with licensed mental health providers — therapists and psychiatrists — for in-person and online care. Headway matches users with providers by specialty, location, and insurance coverage, handles insurance verification and billing, and offers tools for providers (provider portal and an insurance-native EHR) to reduce administrative burden. The platform partners with 100+ insurance plans, supports many languages, and emphasizes affordable, in-network mental health care.

📋 Description

• Manage health plan partnerships with some of the largest health plans in the US over the long term • Navigate contract strategy and renegotiations to optimize partnership structure and success • Build and grow relationships with health plan teams and leadership across Network, Sales/Commercial, and Product functions • Lead market analysis and own healthcare research to shape strategy • Use data to generate insights and identify opportunities for partnership growth • Collaborate with Strategy, Product, Operations, and other internal stakeholders to inform product and operations strategy • Support continued growth with strategic partners in 2025 and beyond • Deepen external payer relationships to identify new product opportunities and drive partnership alignment

🎯 Requirements

• Minimum of 5+ years of experience in the healthcare space • Preferably experience in Customer Success, Business Development, or strategic customer-facing roles • Deep exposure to payer business models and economics • Ability to build relationships across all levels of an organization • Ability to navigate ambiguity and unfamiliar challenges • Ability to drive toward outcomes and shape strategy • Highly data-driven and self-starting • Ability to conduct complex analyses and translate ambiguous problems into actionable insights • Operational excellence managing multiple high-impact customers and many moving pieces • Interest in an environment emphasizing open feedback and high autonomy • Motivation to improve access to mental healthcare • Authorization to work in the United States for any employer

🏖️ Benefits

• Equity compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year • Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development • Discretionary bonuses and/or commission • Commission payments are monthly