Revenue Operations Manager – Insights, AI

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Headway

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 $100M Series D - Headway on 2024-07

Healthcare • Marketplace • SaaS

Headway is a healthcare technology company (Therapymatch, Inc. ) that operates an insurance-native marketplace connecting people with licensed mental health providers — therapists and psychiatrists — for in-person and online care. Headway matches users with providers by specialty, location, and insurance coverage, handles insurance verification and billing, and offers tools for providers (provider portal and an insurance-native EHR) to reduce administrative burden. The platform partners with 100+ insurance plans, supports many languages, and emphasizes affordable, in-network mental health care.

📋 Description

• Identify where AI can improve Care Partnerships and adjacent sales teams, including partner risk prediction, outreach prioritization, and pattern detection in high-performing health system partnerships • Apply AI tools to build self-service analytics for partner success and business development representatives • Deliver proactive strategic analysis, including referral funnel breakdowns, account health signals, and segment conversion benchmarks • Enable teams to act on analytical insights • Build and own reporting infrastructure for go-to-market decision-making • Instrument new product features from launch to maximize the impact of pilots and experiments

🎯 Requirements

• 5–7 years of experience in consulting, banking, analytics, or strategy and operations at a growth-stage company • Healthcare, marketplace, or revenue operations experience is a plus • Fluency in SQL and data modeling • Ability to build metrics from scratch • Understanding of effective operating cadences • Experience applying AI tools to real business problems across sales or go-to-market functions • Ability to scope ambiguous problems and build new infrastructure • Ability to drive adoption without a predefined roadmap • Clear and convincing communication, including presenting and defending a point of view • Authorization to work in the United States • Ability to work without requiring current or future visa sponsorship

🏖️ Benefits

• Equity • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities