Director, People Operations

Job not on LinkedIn

🕒 October 16

🇺🇸 United States – Remote

💵 $212k - $265k / year

⏰ Full Time

🔴 Lead

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Own Headway's benefits strategy end-to-end, including funding model assessment and refreshed strategy implementation • Redesign employee support for leave, carrier and claims issues, benefits questions, and immigration • Ensure accurate and timely payroll delivery compliant across all states where Headway operates • Lead an overhaul of employee policies and streamline employee recordkeeping • Set the strategic roadmap for People Systems, primarily Workday • Partner with Human Intelligence and People Analytics to build agentic, self-service capabilities • Rebuild contingent worker lifecycle operations across onboarding, offboarding, extensions, and conversions using automated and AI-native workflows • Drive change adoption through training, documentation, and enablement • Measure reductions in manual effort, escalations, and workflow impact over time • Coach and develop a high-performing team of Managers and Associates • Partner closely with Finance and Legal • Report to the Director of Total Rewards and Operations

🎯 Requirements

• 10+ years of experience in People Operations or Total Rewards • At least 5 years managing and developing an exceptional team • Experience rebuilding People workflows and support systems on automated foundations • Experience eliminating meaningful manual effort, reducing error rates, or improving SLAs through automation • Fluency in modern data and automation tooling • Understanding of AI in the infrastructure layer of People programs • Ability to translate ambiguous business needs into a sequenced roadmap • Ability to communicate clearly across audiences • Experience managing workflows and data for thousands of employees and handling rapid scaling • Proven track record managing complex, cross-functional projects with diverse stakeholders • Familiarity with HR technology platforms such as Workday and Ashby, including integration and API capabilities is an advantage • Must be authorized to work in the United States

🏖️ Benefits

• Equity / meaningful ownership opportunities • Robust health and wellness benefits • Retirement savings • Remote work arrangement • Reasonable accommodations for persons with disabilities

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume