Revenue Operations Manager – Process

🕒 August 12

🗽 New York – Remote

🗽 New York – Remote

💵 $121.6k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Build, ship, and iterate AI-powered workflows using prompt engineering, agentic workflows, and orchestration • Partner with R&D to productize successful workflows • Own and evolve core revenue workflows across provider go-to-market teams • Lead Rev Ops initiatives from problem definition and data analysis through implementation and rollout • Evaluate and deploy AI-native tools including Attention, Clay, Glean, and Claude • Shadow representatives and design workflows based on frontline needs • Partner cross-functionally on business and frontline representative priorities • Analyze process performance, identify bottlenecks, define success measures, and recommend ROI-driven improvements

🎯 Requirements

• 5–7 years of experience in Revenue Operations, Business Operations, Strategy, or similar roles within high-growth, operationally complex environments • Ability to build, ship, and iterate revenue workflows using AI tools • Fluency in prompt engineering, agentic workflows, and AI orchestration • Understanding of APIs and how data moves between tools • Python familiarity is a bonus • SQL fluency or ability to quickly develop it with AI • Ability to independently pull and interrogate data • Experience partnering with Data teams • Strong track record leading large cross-functional projects involving engineering, systems, data, and process change • Experience designing workflows through representative shadowing and frontline engagement • Ability to set clear success measures and improve based on adoption and feedback • Excellent communication skills • Ability to thrive in ambiguity and take ownership

🏖️ Benefits

• Equity • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities

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