Quality Assurance Manager

Job not on LinkedIn

🔥 11 minutes ago

🇺🇸 United States – Remote

💵 $130k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 QA Engineer (Quality Assurance)

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Health Advocate

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Health Advocate is a company dedicated to making healthcare easier for organizations and their members. Utilizing a combination of personal support, data, and technology, they offer a whole-person approach to improve health outcomes, reduce absenteeism and presenteeism, and lower costs. Their services include health advocacy and navigation, clinical care management, emotional health support, and personalized well-being programs. Health Advocate caters to over 12,500 organizations, offering 24/7 support in over 250 languages and ensuring HIPAA compliance and NCQA certification.

📋 Description

• Lead, mentor, and develop geographically distributed QA teams, including onshore and offshore resources • Establish and execute QA strategies, standards, processes, and best practices • Design, implement, and maintain automation frameworks for web, mobile, and API testing • Oversee quality assurance activities across multiple enterprise software projects • Partner with Product Management, Engineering, DevOps, and Business stakeholders throughout the software development lifecycle • Manage test planning, resource allocation, effort estimation, and release readiness activities • Promote automation-first testing practices and continuous process improvement • Monitor and report on quality metrics, including automation coverage, defect leakage, release quality, and execution trends • Integrate automated testing into CI/CD pipelines and release processes • Manage vendor relationships and offshore delivery performance • Provide coaching, technical guidance, and career development opportunities for QA team members • Evaluate emerging testing technologies, including AI-assisted testing solutions

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field • 10+ years of software testing experience • 4-6+ years of QA leadership or management experience • Experience managing both onshore and offshore QA teams • Proven success leading QA efforts across multiple enterprise software projects • Strong experience building and maintaining automation testing frameworks • Experience with Agile development methodologies, including Scrum and Kanban • Strong communication, stakeholder management, and leadership skills • Experience with many of the following technologies: Selenium, Playwright, Cypress, Appium, Java, Python, C#, JavaScript, TypeScript, Postman, REST Assured, Karate, JMeter, LoadRunner, Jenkins, Azure DevOps, GitHub Actions, GitLab CI, Jira, TestRail, Zephyr, Git, AWS, Azure, Google Cloud, SQL, Oracle, PostgreSQL, MySQL • Preferred: experience supporting large-scale, complex enterprise initiatives • Preferred: experience implementing or leveraging AI-assisted testing solutions • Preferred: knowledge of microservices, cloud-native applications, and containerized environments • Preferred: experience with security, performance, and accessibility testing • Preferred: ISTQB, Certified Scrum Master (CSM), or similar certifications

🏖️ Benefits

• Training provided to do the job well • Supportive and friendly supervisors and staff • Room to grow • Opportunities for professional growth • Comprehensive benefits • Collaborative environment • Continuous improvement and innovation opportunities