Commercial Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $76k - $80k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of HealthEdge

HealthEdge

1001 - 5000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Partner with the sales team to understand needs and challenges • Provide sales tools, training, and resources to improve productivity and support go-to-market execution • Serve as a responsive point of contact for sales stakeholders and follow up to drive completion • Assist in evaluating and enhancing sales processes and implementing best practices • Support Salesforce administration, data integrity, and basic user training • Evaluate, pilot, and roll out new sales tools, including conversational intelligence, deal health/scoring, and AI-assisted tools • Partner with IT and vendors during tool evaluation and implementation • Maintain sales dashboards and reports for the assigned product line • Support pipeline forecasting using established data and models • Monitor and report sales performance, conversion rates, and sales cycle metrics • Perform ad-hoc analyses and translate findings into actionable takeaways • Support commercial projects and programs, including sales campaigns and OKR deliverables • Participate in cross-functional efforts to identify and refine business requirements • Collaborate with sales, marketing, finance, and operations to optimize processes and workflows

🎯 Requirements

• 1–3 years of professional experience in a sales-facing, client-facing, or stakeholder-facing role • Demonstrated ability and willingness to engage directly with a sales team • Curious, motivated, ownership-oriented mindset with eagerness to learn and take initiative • Comfort and confidence initiating and following up with senior stakeholders • Strong analytical and problem-solving instincts, with ability to navigate ambiguity • Proficiency with Microsoft Excel • Familiarity with Salesforce or another CRM is a plus, but not required • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Experience in or exposure to the healthcare industry is a plus • Bachelor's degree in Business, Finance, Economics, or related field preferred • Ability to work across multiple time zones in a hybrid or remote work environment • Candidates may be required to complete a pre-employment criminal background check

🏖️ Benefits

• Remote work environment • Training on systems and processes • Full-time, permanent employment • May require travel dependent on company needs • Reasonable accommodations for individuals with disabilities • Equal opportunity employer committed to workforce diversity

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