Program Management Director

🕒 September 21

🇺🇸 United States – Remote

💵 $192k - $205k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HealthEdge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Deliver Professional Services successfully to a portfolio of HealthEdge customers • Work with Account Management, Sales, and customers to understand needs and assemble cross-functional teams • Develop long-term account strategies and project pipelines with Account Executives • Evaluate prospective customer needs and develop pre-sales implementation proposals • Estimate and propose customer solutions using expert Professional Services resources • Maintain project pipelines and re-forecast resource demands and revenue • Support creation and negotiation of Statements of Work • Lead and support cross-functional teams including Project Managers, Consulting Leads, and Technical Product Leads • Monitor project health, including schedule, margin, utilization, and customer and business objectives • Identify and mitigate project and organizational risks • Align expectations and processes with HealthEdge and customer senior leadership • Drive adherence to and refinement of internal and external best practices • Monitor customer satisfaction and improve Professional Services offerings • Track client- and portfolio-level P&L with the PMO and Finance and manage profitability • Act as an escalation point for complex or critical customer situations • Prioritize HealthEdge deliverables across customers • Perform duties consistent with HealthEdge policies, including handling PHI and PII

🎯 Requirements

• Bachelor’s degree • 5+ years of experience with direct responsibility for a consulting practice or managing a portfolio of accounts within a Professional Services organization • 5+ years of experience within the healthcare insurance, healthcare technology, or related industry • 10+ years of consulting and project management experience • Excellent analytical and problem-solving skills • Ability to negotiate solutions to complex issues • Proficiency in negotiating and managing conflict • Exceptional verbal and written communication skills • Proven ability to interact with individuals at all organizational levels, including C Suite executives • Ability to influence others in a matrixed environment • Flexible in adapting to changing priorities • Self-motivated, proactive, and able to work well under pressure in a fast-paced, results-oriented environment • Ability to challenge status quo to continuously improve processes and offerings • Ability to evaluate and negotiate Statements of Work • Proficiency with Microsoft Office applications such as Word, Excel, and PowerPoint • Candidates may be required to complete a pre-employment criminal background check

🏖️ Benefits

• Remote work environment • Hybrid or remote work environment • May require travel dependent on company needs • Reasonable accommodations for individuals with disabilities • Equal opportunity employer committed to workforce diversity

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