Director of Sales

🔥 1 minute ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $125k - $135k / year

⏰ Full Time

🔴 Lead

🤑 Sales

👻 Ghost score 0%

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HEI Hotels & Resorts

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

HEI Hotels & Resorts is a privately held hotel investment and third‑party management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, super‑suburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, Upper‑Upscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining data‑driven operational practices with guest‑centric service culture (“HEI Loves”) to maximize hotel real estate value. HEI also positions and operates branded, soft‑branded, and independent lifestyle hotels while emphasizing associate development and long‑term partner relationships.

📋 Description

• Manage HEI’s LEAD Program and ensure hotels meet closure rates • Manage the Group LEAD process to execute Group and Events strategy and exceed transactional and revenue goals • Analyze sales data daily to ensure process compliance and accountability • Approve property revenue and activity goals and incentive plans • Drive Group and Catering results through sales activity, funnel management, conversion, and sales manager productivity • Ensure hotels acquire, activate, and reactivate Business Travel accounts in partnership with the Corporate Director of Business Travel • Coordinate with the enterprise Rapid Response Lead Team to manage LEAD flow hourly • Ensure HEI Corporate resources are leveraged, including VAW, HSR, CVENT, and Knowland • Partner with the Campaigns and Promotions team on email marketing opportunities via Constant Contact • Funnel owner communication and requests to the HEI Campaigns and Marketing Group • Hold teams accountable to HEI performance standards • Liaise with property EC teams to deliver corporate sales initiatives • Assign accountability, authority, and resources, and monitor implementation • Verify daily, weekly, and monthly sales rhythms and corporate-defined RDOS rhythms • Analyze market performance and potential for segmentation and hotel sales deployment using Travelclick, CVENT, Knowland, STR, SSA, and related systems • Perform other job-related duties as assigned

🎯 Requirements

• Bachelor’s Degree, preferably in Marketing, Communications or related field • Minimum 10 years of progressive sales experience within the hospitality industry • Multi-brand and market experience preferred • Strong working knowledge of CMS and brand sales platforms, including CI/TY, Delphi, Travelclick, CVENT, Knowland, Opera, and PMS • Delphi Fdc and Marriott CI working knowledge is crucial • Excellent working knowledge of hotel sales, marketing, and revenue management • Advanced skills in direct sales process, B2C, revenue management processes, eCommerce tactics, and brand resources • Advanced skills in leadership, strategic sales planning, analyzing/interpreting data, multitasking, organization, and communication • Ability to manage associates to improve performance and support Talent Acquisition and development via the HEI platform • Comfortable communicating with owners, brands, and customers to deliver the HEI brand message and results • Ability to travel up to 25% of the time may be required

🏖️ Benefits

• Medical insurance through Anthem Blue Cross Blue Shield • Dental insurance through Anthem Blue Cross Blue Shield • Vision insurance through EyeMed • Vacation, sick, and holiday programs • Pet insurance through ASPCA • Supplemental, spousal, and child life insurance • Short- and long-term disability plans • 401(k) Savings Plan with matching funds • 'YouDecide' discounts • Hotel Room Discount programs