Benefits & People Administrative Assistant

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Heifer International

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1944

🍽️ Food & Beverage

💼 Consulting

✈️ Travel

Food & Beverage • Consulting • Travel

Heifer International is a global nonprofit organization focused on ending hunger and poverty while caring for the Earth. Founded in 1944, Heifer International provides resources and training to smallholder farmers, particularly women, helping them improve food security and income through sustainable agriculture. The organization operates in 19 countries and has assisted over 52. 6 million households. Heifer International facilitates community mobilization, market connections, and impact investing, while encouraging innovation and economic development. The organization also offers various ways to get involved, including donations, volunteering, and educational programs.

📋 Description

• Provide administrative support to U.S. People Operations and Total Rewards teams throughout the employee lifecycle • Review monthly vendor invoices and billing statements, identify discrepancies, and prepare payment requests • Coordinate billing inquiries with benefits brokers • Support offshore retirement contributions by collecting data, preparing wire documentation, uploading files into iPlan, and tracking follow-up • Prepare routine and ad hoc benefits reports from HR and benefits systems • Support the U.S. Well-Being program, including incentives, prize drawings, participant communications, and records • Prepare reimbursement requests and track reimbursement status • Order anniversary gifts, update service award catalogs, and manage anniversary reporting • Process unemployment claims, employment verifications, and personnel file requests • Enter, update, and maintain employee records and confidential personnel documentation in HR systems • File U.S. new hire, payroll, personnel, and job description documentation in Laserfiche and other systems • Monitor the KBOX People ticketing system, route requests, track follow-up, and support timely resolution • Set up U.S. interns and volunteers in Agresso • Support scheduling, meeting materials, action-item tracking, team activities, and events • Prepare reports on new hires, terminations, turnover, recruitment, leadership diversity, and other U.S. People metrics • Coordinate updates to the U.S. People Engagement Plan and track progress • Coordinate department meetings, calendars, and administrative activities • Provide backup administrative support to other U.S. People team members • Perform other job-related duties as assigned

🎯 Requirements

• Associate's degree or continued education in Human Resources, Business Administration, or a related field; equivalent combination of education and experience considered • 2–3 years of administrative experience supporting Human Resources, Benefits Administration, People Operations, Total Rewards, or related functions • Experience using Human Resources Information Systems (HRIS) • Proficiency with Microsoft Office, particularly Excel, Word, and Outlook • Experience supporting employee lifecycle processes, including onboarding, personnel records administration, benefits administration, and offboarding • Experience supporting employee benefits or Total Rewards programs • Strong organizational, time management, and prioritization skills • Exceptional attention to detail • Ability to maintain confidentiality and exercise sound judgment with sensitive employee information • Excellent customer service, interpersonal, written, and verbal communication skills • Ability to work independently and collaboratively in a remote or virtual team environment • Ability to work with a variety of software systems with multiple integration points • Ability to work with diverse staff and demonstrate sensitivity to gender equity • Must be able to lift up to 15 pounds at a time • Must be willing to travel to People Department retreats a few times per year

🏖️ Benefits

• Health and wellness benefits including Flexible Spending Account and/or Health Saving Account • Employee assistance program • 403(b) retirement plan with employer matching and discretionary contribution • 22 vacation days • 12 statutory and discretionary holidays • 10 sick days per year • Employer-paid life insurance and accidental death & dismemberment (AD&D) • Professional development opportunities • Annual merit increase opportunities • Optional critical illness insurance • Legal assistance plan • Pet protection • Remote work arrangement • Hybrid workplace arrangement for candidates within commutable distance to Heifer’s office in Little Rock, Arkansas • Travel to People Department retreats a few times per year