Associate Regional Process Leader, R2R

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $99.6k - $155.7k / year

⏰ Full Time

🟠 Senior

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Serve as a regional interface between Global Business Services, outsourced delivery partners, and regional business stakeholders. • Translate business priorities into executable R2R delivery plans aligned with global process standards. • Support end-to-end regional service delivery performance across outsourced and retained teams. • Lead daily and weekly operating cadence, including close calendar execution, volume, throughput, capacity, and backlog management. • Own and enforce SLA and KPI performance across R2R. • Identify risks, escalate performance issues, and develop root cause analyses and corrective action plans. • Act as an escalation point for service delivery issues, close delays, reconciliation breaks, control deficiencies, and accounting exceptions. • Coordinate with outsourced vendor sites to maintain staffing, quality standards, and process controls. • Execute and enforce global R2R process standards, policies, and governance frameworks. • Support demand forecasting and capacity planning. • Ensure process controls, audit requirements, and financial compliance standards are consistently executed. • Maintain exception management and escalation frameworks. • Identify process improvement, automation, and simplification opportunities. • Support transition, stabilization, and post-Day 1 onboarding activities for new scope migrations.

🎯 Requirements

• Strong operational expertise in R2R processes, including accounting close, general ledger reconciliations, journal entries, intercompany, fixed assets, and controls execution. • Ability to manage service delivery in a regional or multi-country environment. • Experience in KPI and SLA performance management, root cause analysis, and structured escalation handling. • Demonstrated experience managing outsourced or hybrid retained-vendor delivery models. • Strong stakeholder management skills with regional finance leadership. • Capability in capacity planning, workload management, and operational performance optimization. • Experience supporting or driving continuous improvement, automation, standardization, and process simplification initiatives. • Strong analytical, organizational, and problem-solving capabilities. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Excellent communication and interpersonal skills. • Strong management and leadership skills, including developing and mentoring team members. • Excellent presentation and public speaking skills. • Independent decision-making, analysis, and problem-solving skills. • Ability to plan and manage projects, including resources, timelines, budgets, tasks, and responsibilities. • Good negotiating skills and ability to manage outsourced relationships. • Ability to influence, build relationships, understand organizational complexities, and manage conflict. • Broad professional and managerial skills with understanding of industry practices and company policies and procedures. • Ability to lead virtual teams. • Typically, 7 years of professional experience in Finance operations, shared services, or outsourced service delivery environments, including 3 years in a regional or multi-country management role. • Experience managing third-party outsourced providers in SLA-based environments preferred. • Bachelor's Degree or global equivalent in Finance, Accounting, or a related discipline preferred. • Advanced degree or professional certifications such as CPA, CIMA, or PMP preferred. • Travel typically less than 20%.

🏖️ Benefits

• Bonus eligibility • Medical, Dental and Vision Coverage • 401K Plan with Company Match • PTO [or sick leave if applicable] • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities