Medical Records & Referral Coordinator

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🔥 4 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 13%

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Herself Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Herself Health is a primary care practice specifically designed for women aged 65 and above. The practice focuses on providing comprehensive care that incorporates both physical and emotional health, tailored to meet individual health goals. They offer solutions for health conditions commonly affecting older women, such as arthritis, weight management, heart health, bone health, and mental health. Herself Health accepts a variety of insurance plans, including Medicare Part B, Medicare Supplement, and most Medicare Advantage plans. Their facilities are located in the Minneapolis/St. Paul area, with clinic hours from Monday to Friday and additional 24/7 call support.

📋 Description

• Manage medical records workflows and coordinate outgoing specialty referrals • Receive and manage Release of Information (ROI) requests; review documentation for completeness and HIPAA compliance • Monitor the Medical Records inbox in the EMR and submit requests to hospitals, specialists and external organizations • Track outstanding records requests, follow up with external facilities, resolve delays and escalate issues to the Clinic Manager • Receive and review incoming records; confirm documents are complete and associated with the correct patient chart • Upload and route records in the EMR, notify care teams and maintain accurate activity documentation • Maintain tracking workflows to prevent gaps in care while protecting patient confidentiality • Support medical records audits, chart preparation and quality improvement initiatives • Track specialty referrals through completion, coordinate with specialists and confirm patient scheduling • Obtain specialist consultation notes, document them in patient charts and close referral loops with clinical teams

🎯 Requirements

• 1–3 years of experience in healthcare, medical records or referral coordination • High school diploma or equivalent • Experience with electronic medical record (EMR) systems • Knowledge of HIPAA and medical records processes • Strong organizational skills and attention to detail • Authorization to work in the United States • Experience with Release of Information (ROI) workflows or coordinating referrals and care transitions preferred • Athena EMR experience is a plus • Familiarity with multi-site clinic operations or value-based care models preferred • Minnesota-based candidates strongly preferred • Legally authorized to work in the United States

🏖️ Benefits

• Full-time, non-exempt hourly employment • Remote work arrangement • Training upon hire and annually • Inclusive workplace and Equal Employment Opportunities commitment

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