Referral Triage Coordinator

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🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 15%

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Texas Organ Sharing Alliance

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1975

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Texas Organ Sharing Alliance is a nonprofit organ procurement and donation organization that has served donor families, transplant recipients, hospital partners, and communities across Central and South Texas for more than 50 years. TOSA coordinates and supports organ and tissue donation processes, provides bereavement and donor-family support, partners with hospitals and transplant centers, conducts community outreach and education, and publishes reports and resources for healthcare professionals. The organization is becoming part of Gift of Life Alliance (GOLA), which will carry forward TOSA’s legacy and expand service across a broader region of Texas.

📋 Description

• Respond to referral calls and conduct preliminary screening for potential donors • Evaluate potential organ donor referrals and medical suitability • Maximize medical management in collaboration with Organ Recovery Coordinators/Specialists, Administrator on Call, Donor Family Services Coordinator, hospital staff, physicians, transplant centers, and TOSA’s Medical Director • Triage organ, tissue, and eye referrals while providing quality customer service • Perform referral evaluation by phone according to Clinical Services Policies and Procedures • Maintain electronic medical record access to available hospitals • Collaborate with physicians and hospital staff on referral management through death declaration or Donation after Circulatory Death evaluation • Identify the patient’s legal next-of-kin according to state and Uniform Anatomical Gift Act statutes • Coordinate medical management and dispatch onsite staff for referrals and family approaches • Liaise with Tissue/Eye agencies regarding donation and donor family requests • Assist in transport and maintain clinical supplies and equipment • Document referral and donor activities accurately and timely in confidential records and databases • Consult TOSA’s Medical Director and Administrator on Call as required • Participate in interdisciplinary quality meetings, post-donor reviews, hospital policy development, education and training programs, and organizational compliance activities

🎯 Requirements

• Medical professional certification (EMT-P) or Associate’s degree • Minimum 1 year of professional experience • Demonstrated teamwork, clinical, analytical, organizational, and communication skills in a high stress environment • Working knowledge of standard office equipment (computer/fax/copier) • Ability to lift at least 50lbs • Maintaining confidentiality regarding all donor information • Ability to work independently and make critical decisions within a highly stressful environment

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