Revenue Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

💹 Revenue Operations

🚫👨‍🎓 No degree required

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👻 Ghost score 10%

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Highgate

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Highgate is the industry-leading hotel management, investment, technology and development firm, with a diverse portfolio of hotels across North America, the Caribbean, Latin America and Europe. With a 30-year track record as an innovator in the hospitality industry, Highgate has a corporate team of over 200 individuals, demonstrating deep expertise in operational optimization, revenue management, hotel branding, and experiential curation. The firm manages over 500 properties with more than 84,000 hotel rooms and has a significant history of delivering favorable returns through innovative investment strategies, while also prioritizing sustainability and philanthropy in its corporate culture.

📋 Description

• Prepare and distribute accurate daily, weekly, and monthly revenue reports • Analyze market segmentation, production, source contribution, daily pickup, preferred guest programs, and other revenue data • Assist with loading rates and maintaining accurate inventory • Audit and maintain PMS, CRS, RMS, and Sales & Catering systems • Communicate revenue strategies and procedures to other departments • Maintain group pickup reports and communicate upcoming group cutoffs to Sales • Participate in weekly revenue management meetings • Prepare revenue management information for related meetings • Monitor and analyze competition through shop reports and the Internet • Identify selling strategies, market trends, and revenue opportunities • Act as Director of Revenue in their absence • Assist with short- and long-term forecasts • Provide administrative support to the Revenue Management Team • Update MARs in Delphi under Revenue Manager guidance • Analyze local events and activities and project their effects on opportunities • Prepare and distribute the 12 Day Forecast to support appropriate staffing • Submit daily and monthly actual statistics to STAR • Conduct monthly group audit checks to ensure Delphi and Property Maintenance System balance • Place test calls to the Central Reservation Office and property to verify rate quoting, restrictions, and selling approach • Update the Daily Market Segment Analysis and verify accuracy against the daily Flash Report • Maintain knowledge of special rates and promotions • Complete a weekly PACE report • Attend required hotel meetings and trainings • Maximize productivity, identify problem areas, and assist with implementing solutions • Perform other duties requested by management

🎯 Requirements

• Minimum of 1 year of experience in hospitality, preferably in hotel management, CALA Region • Knowledge of industry reports such as STR and Demand 360 • Proficiency in Microsoft Excel, Word, and PowerPoint • Bilingual/fluent in English and Spanish — required • Knowledge of SynXis, Opera, or Stay In Touch systems preferred • Ability to work quickly in a high-pressure and high-stress environment • Clear verbal and written communication skills in English and Spanish • Excellent time management skills • Exceptional attention to detail and follow-up • Ability to multitask and prioritize departmental functions to meet deadlines • Ability to understand and evaluate complex information and data from various sources • Ability to maintain confidentiality of information • Flexibility to work long hours when required • Ability to lift, carry, push, pull, or otherwise move up to 20 pounds occasionally and/or up to 10 pounds frequently or constantly • Regular attendance in compliance with Highgate Hotel Standards • Maintain high standards of personal appearance and grooming

🏖️ Benefits

• Full-time employment • Yearly compensation (amount not specified) • Equal employment opportunity • Reasonable accommodation and consideration for qualified applicants with disabilities