Fleet Reliability Engineer

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $125k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Highland Electric Fleets's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Highland Electric Fleets

Highland Electric Fleets

51 - 200 employees

🚘 Automotive

📦 Logistics

🚗 Transport

Automotive • Logistics • Transport

Highland Electric Fleets is a leading provider of electric fleet services in North America. The company focuses on making the transition to electric vehicles easy, reliable, and affordable for school buses and other fleets. They offer a turnkey solution that includes planning, procuring, implementing, and optimizing electric fleets. Highland Electric Fleets is the owner/operator of the largest number of electric school buses under contract in the U. S. and is known for its commercial vehicle-to-grid program. The company has secured significant grants and incentives to support its customers in electrifying their fleets.

📋 Description

• Serve as a subject matter expert across Highland’s vehicle portfolio, including vehicle OEM digital platforms, technician tooling, telemetry systems, and vehicle interoperability • Collaborate with Charge Reliability Engineering, Commissioning, and Quality teams to address vehicle-side issues and drive quality improvements • Investigate and resolve systemic technical issues through on-site and/or remote diagnostics and support • Feed issue-resolution data and learnings into tickets, work orders, knowledgebase, and training platforms • Collaborate with vehicle OEM partners to troubleshoot issues and coordinate hardware/software fixes and updates • Document technical knowledge, resolutions, and standard operating procedures in internal playbooks • Work with internal departments and OEMs on vehicle equipment selection and specifications • Support internal and external training teams with vehicle technical knowledge • Support development and refinement of the Remote Monitoring & Diagnostics platform • Monitor and validate dashboards and analytics platforms for accurate fleet-performance data • Provide remote support to field technicians and reliability managers across the country • Participate in R&D testing of new hardware/software components • Work cross-functionally with Engineering, Support, and Success teams to inform operational and product strategies and drive OEM improvements • Lead a small team of vehicle engineers as the organization scales • Promote collaboration and continuous improvement across departments

🎯 Requirements

• Minimum 5 Years + of experience in fleet maintenance (combination of heavy, medium, and light duty vehicle maintenance and repair) with understanding of electric vehicle diagnostics and troubleshooting • Strong background and comfort with vehicle CAN logging and CAN analysis, vehicle telemetry technologies, and OEM vehicle tooling • Knowledge of ATA and VMRS codes • Prefer Master ASE Technician Certification in one of the following series; A, S, H, or T • Familiarity with electric vehicles and EVSE maintenance and repair preferred, but not required • Proficient in Microsoft Office applications (Word, PowerPoint, and Excel) • Google Workspace required • Comfort with AI tools and platforms a must, for data analysis and custom tool creation • Ability to effectively communicate both verbally and in writing • Skill, judgment, and discretion in establishing and maintaining relationships with internal and external customers and company departments • Demonstrated ability to make sound technical decisions and execute on them

🏖️ Benefits

• Competitive base salary • Performance-based bonus program • Supportive, highly collaborative, team-oriented environment • Ability to work with bright, innovative, and forward-thinking colleagues • Health, Vision, and Dental coverage for employees & their dependents • Generous Paid Time Off • 401(k) program and company match

Apply Now

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