Manager, People Services

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $115.8k - $137.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Honest Health

201 - 500 employees

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Honest Health is a physician-led company that partners with health systems, physician organizations, and payers to enable primary care transformation and the transition to value-based care. It focuses on helping partners build sustainable shared financial risk models (e. g. , ACO REACH, MSSP), improve care coordination for Medicare and senior populations, integrate clinical capabilities and documentation integrity into PCP-led care teams, and strengthen financial performance through risk solutions and revenue strategies. Honest Health offers partnership programs, clinical support roles (care coordinators, dietitians, behavioral health specialists, pharmacists, etc. ), and tools such as an estimator to model savings from value-based care.

📋 Description

• Own and continuously improve people processes across the full employee lifecycle, especially pre-boarding and offboarding • Own and manage the centralized People Services inbox, resolving Tier 2 inquiries and escalating complex matters • Support annual people processes including open enrollment, performance cycle administration, and compliance training cycles • Manage contingent workforce onboarding and offboarding while ensuring policy and legal compliance • Partner with Learning & Organizational Development to assign, track, complete, and document compliance training • Oversee people data entry, maintenance, audits, and corrections across HRIS and connected systems • Partner with HRIS, Payroll, Benefits, and Total Rewards teams to resolve discrepancies and implement corrective measures • Manage employment files for completeness, retention compliance, and audit readiness • Ensure compliance with federal, state, and local employment laws in partnership with Legal & Compliance • Own and update the employee handbook and employment policies • Provide people operations and employee relations reporting and analytics, and develop action plans • Own the employee relations function, including case intake, investigations, manager advisement, and documented resolution • Maintain compliant and equitable employee relations policies and processes • Partner with People & Culture centers of excellence to operationalize strategic priorities • Develop and review standard operating procedures, job aids, and process guides • Lead workflow improvements, reduce manual processes, and build scalability • Respond to team member questions about policies, procedures, employment status, and people programs • Perform other related responsibilities as assigned

🎯 Requirements

• 5+ years of experience in people operations, HR shared services, or HR administration • Working knowledge of HR policies, employee relations fundamentals, leave of absence processes, and employment lifecycle operations • Hands-on experience processing HR transactions and supporting data accuracy within an HRIS environment • Experience processing HR transactions in Workday, such as hires, job changes, transfers, and terminations, preferred • Demonstrated ability to manage recurring, detail-oriented processes while balancing ad hoc requests and stakeholder needs • Strong customer service mindset with experience responding to employee questions and resolving issues effectively • Experience creating job aids, process documentation, and standard operating procedures • Strong organizational, communication, and problem-solving skills, with the ability to work cross-functionally • Willingness to adapt quickly to changing priorities in a startup environment

🏖️ Benefits

• Short-term incentives • Comprehensive benefits package • Reasonable accommodations for applicants with disabilities

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