Senior Marketing Operations Specialist

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Set up, test, and deploy email, webinar, and event campaigns using Customer.io • Build and code emails using HTML and Liquid • Maintain accurate and clean marketing data in Salesforce and Customer.io • Manage lead capture, enrichment workflows, and routing using Clay and Cargo • Administer, optimize, and troubleshoot Customer.io, Salesforce, Clay, Cargo, and Tray.io • Support monthly and ad hoc marketing performance reporting, campaign analysis, and dashboard management • Document and streamline campaign operations, lead management, and attribution processes • Build, manage, and optimize Tray.io automation workflows for PLG and sales-led motions • Partner with growth, sales, and revenue operations on campaign execution, pipeline quality, and program impact • Execute campaign setup, QA, and launches accurately and on time • Identify data quality and process issues and propose solutions • Own projects from scoping through delivery with minimal oversight

🎯 Requirements

• 3–5 years of experience in marketing operations, revenue operations, or a related field • Bachelor’s degree in marketing, business, analytics, or a related field, or relevant internship/work experience • Experience in marketing technology, data analytics, and digital marketing operations • Advanced proficiency in Liquid code for dynamic email content and scalable, reusable email modules • Hands-on experience with Salesforce and Customer.io or similar marketing automation platforms • Proficiency in Excel or Google Sheets • Detail-oriented, analytical, and organized, with ability to take initiative and drive results independently • Ability to own projects end to end with minimal oversight in a lite-agile environment • Excellent verbal and written communication skills and ability to collaborate with technical and non-technical resources • Preferred: 4+ years using marketing automation and CRMs • Preferred: Experience in B2B SaaS or technology industry • Preferred: Experience with blended sales-led/PLG models, event operations, sales engagement platforms, Tray.io, Zapier, Cursor, or AI/LLM tools such as Claude, ChatGPT, and Gemini

🏖️ Benefits

• Competitive base pay tied to role and experience • Opportunities for bonuses, commissions, and equity • Benefits package; full list referenced at engine.com/culture • Fully remote work environment • Resources and support needed to succeed • Perks and benefits may vary based on employment type and location