Senior Partner Success Manager, Lodging

Job not on LinkedIn

🕒 August 12

🇺🇸 United States – Remote

💵 $170k - $190k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Own a portfolio of hotel chain, property management group, property ownership group, and key partner property accounts • Serve as the primary relationship owner and day-to-day point of contact • Grow revenue by deepening partner engagement and expanding partnership value on the Engine platform • Run QBRs, performance reviews, check-ins, and escalation processes • Hold partners accountable to activation and growth commitments • Monitor partner performance metrics and address underperformance • Coordinate with Product, Engineering, Pricing, Connectivity, and Operations to resolve issues and support activation • Identify and execute expansion opportunities within existing partnerships using data-backed recommendations • Support commercial discussions and renewals by preparing materials, tracking terms, and managing follow-through • Maintain partner records, rate and contract documentation, and pipeline tracking • Track lodging distribution, hotel technology, and connectivity industry trends

🎯 Requirements

• 6+ years of experience in partnerships, account management, or a relationship-driven commercial role for the Sr. PSM level • Ideally, a foundation in consulting, investment banking, or a similar analytical environment • Track record of building and growing high-value relationships into measurable commercial outcomes • Strong commercial and analytical instincts • Strong organizational and project management skills • Clear, professional written and verbal communication skills for external partner-facing interactions, including with senior executives • Detail-oriented with strong follow-through on commitments • Comfortable leveraging AI and modern tools • Experience in travel, hospitality, or lodging (nice to have) • Familiarity with partner or distribution technology and integrations (nice to have) • Experience managing QBRs or structured partner review cadences (nice to have) • Experience supporting senior leaders in commercial negotiations or renewals (nice to have)

🏖️ Benefits

• Competitive base pay tied to role and experience • Equity for all employees • Bonuses or commissions for eligible roles • Benefits package; full list at engine.com/culture • Hybrid-hub model with office-based or fully remote work environments • Support and resources needed to succeed