Operational Account Manager

🔥 12 hours ago

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

💵 $116.2k - $155.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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HP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💼 Consulting

📣 Marketing

🔧 Hardware

💰 $4.2G Post-IPO Equity on 2022-04

Consulting • Marketing • Hardware

HP is a leading technology company that operates worldwide. It offers a broad range of products and services, including personal computers (laptops and desktops), printers, and imaging solutions for both home and business use. HP also provides 3D printing solutions, professional and gaming workstations, monitors, and a variety of accessories such as keyboards, mice, and webcams. Additionally, HP is known for its Instant Ink service, which automatically delivers ink to customers' homes. The company is committed to sustainability and offers recycling services for its products.

📋 Description

• Manage the operational business relationship of large accounts with global/regional reach • Serve on account teams and provide operational perspectives • Plan and lead business analyses and provide recommendations to sales teams and business units • Act as an escalation point and collaborate across functions to resolve complex operational issues • Represent customer/partner needs and provide business requirements to complex projects • Conduct post-project evaluations • Prepare and run operational performance reviews with customers/partners • Drive improvement plans • Consult and advise internal clients up to the Director level on complex operational matters • Communicate operational process changes to customers/partners and internal clients • Drive implementation phases • Provide mentoring and guidance to lower-level employees

🎯 Requirements

• First-level university degree or equivalent experience • Advanced university degree preferred • Typically 6-10 years of related experience, preferably in supply chain, customer service, procurement or financial management • Typically 2-4 years of experience supporting global/regional accounts or large, complex domestic accounts • Project management experience preferred • Mastery in English and local language as well as other languages as required • Excellent communication, leadership, negotiation and influence skills • In-depth understanding of core HP businesses and the revenue cycle • Expert knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint • Strong project management, problem solving, and analytical skills • Ability to collaborate and network with other groups and functions • Ability to establish and maintain relationships with external customers/partners up to the Director level • Solid financial and business acumen • Ability to identify and implement customer-specific process improvements

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Long term/short term disability insurance • Employee assistance program • Flexible spending account • Life insurance • Generous time off policies • 4-12 weeks fully paid parental leave based on tenure • 11 paid holidays • Additional flexible paid vacation and sick leave • Bonus and/or equity opportunities