Senior Leasing Manager

🔥 0 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Logo of Housing Trust Group, LLC

Housing Trust Group, LLC

51 - 200 employees

Founded 2000

🏗️ Construction

🏠 Real Estate

🤝 Non-profit

Construction • Real Estate • Non-profit

Housing Trust Group, LLC is a dedicated developer focusing on enhancing communities through creative and efficient solutions in affordable housing. With a team possessing significant industry knowledge, the company has been recognized multiple times, winning awards such as South Florida Business Journal's “Business of the Year” and being listed among the top 50 affordable developers by Affordable Housing Finance. Their projects span various locations in Florida, providing essential market rate and affordable housing options to improve community living standards.

📋 Description

• Maximize occupancy and revenue performance across a portfolio of 10–15 affordable housing communities • Maintain portfolio occupancy at 98% or greater • Deliver an exceptional virtual leasing experience • Serve as the portfolio subject matter expert on EliseAI • Oversee AI-managed lead conversations, monitor conversation quality, correct escalations, and maintain the community-specific knowledge base • Serve as the portfolio subject matter expert on Yardi Voyager 8 • Manage Rent Café Affordable Housing, Prospect Pipeline, Unit Availability, and Applicant Records data • Respond to leads not resolved by EliseAI and handle leads requiring judgment, escalation, or human interaction • Manage the virtual recertification process and track upcoming recertification dates • Guide applicants through rental applications and explain documentation requirements • Collect missing documentation, resolve outstanding items, and provide status updates • Collaborate with Preferred Compliance to ensure application and recertification files meet program guidelines and receive timely approval • Track and report occupancy, leasing, and recertification performance to the Regional Property Manager and executive leadership • Flag communities trending below 98% occupancy and develop corrective plans • Conduct market research and competitive analysis • Recommend pricing, incentives, or outreach adjustments • Ensure leasing, recertification, and AI-managed communications comply with Fair Housing laws and affordable housing regulations • Travel to portfolio communities for leasing events or occupancy issues requiring onsite support • Track KPIs including occupancy, lead conversion, days vacant, and application processing time

🎯 Requirements

• Candidate must reside in Florida • Willingness to travel as needed to support portfolio communities • Minimum 3 to 5 years of multifamily property management experience • Minimum 3 to 5 years of affordable housing leasing experience • Centralized leasing experience preferred • Bachelor's degree in Business, Real Estate, or related field preferred, but not required • EliseAI knowledge • Advanced Yardi Voyager 8 proficiency • Strong working knowledge of LIHTC recertification requirements and timelines • Experience processing Housing Choice Vouchers (HCV) • Expert knowledge of LIHTC, HUD, Section 8, HOME, SAIL, and Fair Housing • Excellent organizational skills with the ability to manage occupancy across multiple communities and deadlines at once • Proficiency with Microsoft Office Suite • High level of personal initiative, integrity, and accountability • Comfort operating independently in a virtual-first role • Ability to travel up to 40% as business needs require • Ability to travel throughout Florida • Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

🏖️ Benefits

• Competitive pay scales • Full benefits package • Health insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan

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