
10,000+ employees
Founded 1961
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
đĽ 13 hours ago
đşđ¸ United States â Remote
đľ $94.9k - $130.5k / year
â° Full Time
đĄ Mid-level
đ Senior
đĽ Software Engineer
đŚ H1B Visa Sponsor
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10,000+ employees
Founded 1961
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
⢠Translate strategy into real-time journeys using Adobe Experience Platform and Adobe Journey Optimizer ⢠Lead product lifecycle phases from ideation to launch ⢠Develop dynamic content email templates in Adobe Journey Optimizer ⢠Configure, test, deploy, and iterate personalized journeys and campaigns based on business requirements ⢠Build, refine, and validate audience segments using real-time behavioral signals and profile attributes ⢠Partner with lifecycle marketers, data scientists, channel leads, data analytics teams, and cross-functional stakeholders ⢠Conduct quality assurance across events, wait steps, personalization rules, and cross-channel triggers ⢠Monitor journey performance, resolve execution issues, and refine logic to improve outcomes ⢠Serve as a subject matter expert for Adobe Journey Optimizer and Adobe Experience Platform ⢠Support team upskilling, platform governance, best practices, and continuous improvement ⢠Deliver personalized member journeys that enhance engagement and satisfaction ⢠Ensure accurate, compliant, and effective journey execution across digital and offline channels ⢠Drive operational excellence through configuration, QA, and platform stewardship ⢠Champion innovation and continuous improvement in marketing operations and customer experience
⢠3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution ⢠2+ years of hands-on experience configuring journeys in Adobe Journey Optimizer and Adobe Experience Platform ⢠Hands-on experience developing emails using HTML and CSS ⢠Exposure to JSON, event payloads, or API-driven personalization ⢠Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization ⢠Effective communicator able to collaborate across technical and business teams ⢠Comfortable working in agile and cross-functional environments ⢠Strong attention to detail ⢠Self-provided internet service with minimum 25 Mbps download and 10 Mbps upload for home or hybrid home/office employees ⢠Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information
⢠Bonus incentive plan based on company and/or individual performance ⢠Medical benefits ⢠Dental benefits ⢠Vision benefits ⢠401(k) retirement savings plan ⢠Paid time off ⢠Company holidays ⢠Personal holidays ⢠Paid parental leave ⢠Paid caregiver leave ⢠Short-term disability ⢠Long-term disability ⢠Life insurance ⢠Personal wellness support ⢠Home or hybrid home/office work arrangements ⢠Occasional travel to Humana offices for training or meetings
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