Lead Marketing Data Quality Engineer

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead testing coordination, planning, and execution for marketing data products • Validate data and ensure business requirements are properly developed without introducing defects • Create test data for data validation • Document and resolve complex problems and report resolution progress to management • Improve testing procedures and recommend future configurations • Advise product owners on assigned areas to improve requirements detail and reduce defects in lower environments • Perform workflow analysis and recommend quality improvements • Manage the testing validation lifecycle for data products supporting marketing initiatives, customer acquisition, member identification and profile management, and patient onboarding, engagement, retention, and satisfaction • Define and prioritize data product validation scenarios and test cases • Collaborate with product owners and data stewards to understand user stories and ensure appropriate testing • Write test cases and test steps in Azure DevOps, including positive and negative scenarios • Coordinate with development teams and scrum leaders regarding release scope and stakeholder communications • Own data product test plans and create release test plans in Azure DevOps • Recommend testing priorities to meet release commitments • Coordinate with product owners on strategic roadmaps and operational and regulatory requirements • Write and modify SQL queries for data validation, product performance analysis, and collaboration with analytics teams and downstream data consumers • Serve as primary liaison for Agile delivery teams during test planning, test case execution, and test data creation • Drive testing timelines and communicate progress, blockers, and delivery milestones • Remove testing roadblocks, including access requests, missing test data, missing supporting data, and requirements clarifications • Validate requirements, accept completed work, and ensure deliverables meet acceptance criteria • Partner with engineering, analytics, enterprise stakeholders, upstream/downstream systems, and vendors to deliver validated, scalable data-driven solutions • Track usage, adoption, and performance metrics to identify improvements and optimization opportunities • Act as first line of defense for operational issues related to Marketing Data Products • Ensure consistency and accuracy in testing documentation and reporting systems • Ensure solutions comply with relevant regulatory and legal standards • Create and maintain documentation covering test plans, test cases, test steps, testing support requirements, and testing execution

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Computer Science, Data Analytics, or a related field, or 10 years of related experience without a degree • 8+ years of experience in quality engineering, testing validation, quality assurance, or a related role within a data-driven environment • 2+ years of project, product, or testing leadership experience • Experience working in Agile frameworks such as Scrum or SAFe • Experience writing test cases, test planning, test data creation, test execution, and testing outcomes • Ability to prioritize testing around business strategies and planned product delivery • Experience managing test plans, coordinating testing across teams, and tracking test outcomes to recommend defect-reduction improvements • Familiarity with data platforms and analytics tools • Excellent communication and collaboration skills across engineering, analytics, and business teams • Strong problem-solving skills and ability to act as a first responder for operational issues • Working knowledge of SQL and ability to write and modify queries for data validation and performance analysis • Assertiveness and initiative to keep progress moving through persistent follow-up • Passion for improving consumer experiences • U.S. Citizenship or Lawful Permanent Residency in the U.S.; sponsorship is not available • Ability to work Eastern Standard Time hours • Ability to meet home internet requirements of at least 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space protecting member PHI/HIPAA information • Preferred: Databricks experience • Preferred: Master’s degree in a relevant field or MBA focused on marketing or technology • Preferred: Understanding of marketing data ecosystems, segmentation, targeting, and campaign measurement • Preferred: Experience with enterprise-level marketing IT systems and vendor-managed solutions • Preferred: Knowledge of customer lifecycle management and growth strategies • Preferred: Familiarity with JIRA, Confluence, Azure DevOps, or similar tools • Preferred: Experience modernizing legacy systems or integrating upstream data sources • Preferred: Experience with data user story acceptance testing and post-production validation • Preferred: Agile Product Ownership certification such as CSPO or SAFe POPM • Preferred: Healthcare data experience

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Occasional travel to Humana offices for training or meetings may be required • Self-provided internet service requirement of at least 25 Mbps download and 10 Mbps upload for home or hybrid employees • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

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