Senior Account Executive – Group Medicare

🔥 0 minutes ago

🏈 Alabama, Connecticut, +20 more states – Remote

🏈 Alabama – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $70k - $170.5k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Grow membership within existing Group Medicare accounts • Directly manage business relationships with client accounts • Serve as primary contact for the book of business • Meet annually with customers to present reporting, renewals, and determine consultative strategy and expectations • Develop and maintain customer relationships at all organizational levels • Establish and develop Broker, Union, and Association contacts • Act as liaison between Humana, customers, and internal partners • Coordinate client partnership meetings • Provide updates on Humana initiatives, CMS updates, news releases, and industry matters • Deliver utilization reports to clients and brokers • Collaborate on group renewal strategy and lead renewal negotiations • Coordinate OE meetings, seminars, retiree engagements, and supplies • Conduct and participate in seminars • Escalate service issues and ensure resolution • Identify customer experience, process improvement, expansion, and growth opportunities • Oversee and complete RFP/RFI activities for renewal and expansion opportunities • Ensure agent training, licensing, and commission payment completion • Manage client data in G-force • Coordinate BH2U meeting content and staffing • Manage customer termination processes • Collaborate with New Sales on opportunities, RFP responses, and finalist presentations • Review sold documents and confirm rates, benefits, and contracts with new customers • Deliver Plan Compass reporting to 100+ clients annually or more frequently as required • Participate in account implementation kickoff meetings • Review disruption analyses and determine provider outreach strategies • Manage Rx disruption planning with the Pharmacy team • Manage data file transfers • Determine group or regional marketing strategy as needed • Manage annual renewals from rate delivery through implementation • Participate in regional calls and market review meetings • Monitor client performance guarantee results • Collaborate with Pharmacy, Account Implementation, Communication Consultants, Consumer Engagement Professionals, ACS, Network, Clinical, Underwriting, Market Leadership, and Group Medicare Leadership • Represent the AE team on internal projects and committees • Identify training needs and complete required training • Manage travel and expense reporting

🎯 Requirements

• Medicare and/or managed healthcare background (Group preferred) • Must maintain a valid life and health license in all applicable states • 2-5 years of account/client management experience • Strong financial, analytical and technical skills • Ability to think strategically and build meaningful relationships • Strong presentation and meeting facilitation skills • Conflict resolution skills • Project management and multi-tasking skills • Root cause analysis and problem solving to include thinking outside of the box to identify solutions for clients • Communication/customer service & collaborating skills • Ability to travel 35%-50% • College Degree preferred • Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps • Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home or hybrid home/office work arrangements • Occasional travel to Humana offices for training or meetings

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