Senior Manager, Commercial Strategy, Sales & Revenue

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $100k - $130k / year

⏰ Full Time

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

🛒 Retail

Food & Beverage • Travel • Retail

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Own the combined Sales and Revenue strategy and commercial outcomes for assigned Essentials openings and conversions through the pre-opening phase and defined transition point • Translate market positioning, segmentation, and demand opportunity into integrated hotel plans covering account priorities, source markets, pricing, inventory, forecasts, channels, milestones, and success measures • Identify and develop qualified pipelines across Corporate, Group, Association, Government, SMERF, Entertainment, Leisure, Extended Stay, and other segments • Identify priority accounts and coordinate introductions, sales calls, customer presentations, site visits, familiarization trips, and market activations • Execute scalable sales actions with Commercial Activation Services and Hyatt Sales Force while retaining accountability for hotel priorities and completion • Own Sales readiness milestones including CRM readiness, account assignment, lead management, collateral, customer communications, and hotel-level ownership • Develop BAR structure, room-type pricing, packages, rate plans, inventory controls, restrictions, segmentation, and opening forecast assumptions • Ensure RMS, CRS, PMS, channel-management, and distribution workflows are configured and validated before opening • Resolve configuration, data-integrity, rate-loading, and channel issues with commercial, revenue, distribution, and hotel teams • Establish revenue operating rhythms for pace, pricing, inventory, and forecast management from Day One • Ensure hotel leadership understands strategy, account priorities, pipeline, pricing, inventory, forecasts, and required launch actions • Monitor sales pace, production, pipeline conversion, account acquisition, booking pace, ADR, occupancy, RevPAR, segmentation, channel mix, and competitive signals • Identify performance gaps and implement account, pricing, inventory, forecast, distribution, or demand-generation changes • Lead hotel and owner/operator Sales and Revenue working sessions • Communicate with the Essentials Performance Lead, Commercial Strategy–Marketing, Regional Commercial Services, hotel leaders, and owners/operators • Provide hotel-level insights, risks, decisions, and recommended actions for portfolio reviews • Contribute to common account, pricing, forecasting, conversion, distribution, and opening playbooks • Use AI-enabled tools, standardized templates, and automation where appropriate • Prepare structured transitions of account intelligence, pipeline, customer commitments, pricing and inventory strategy, system status, forecasts, risks, and open actions • Protect customer relationships and active opportunities during transition • Travel as required

🎯 Requirements

• 7+ years of progressive commercial leadership experience in hospitality across Revenue Management, Sales, commercial strategy, performance optimization, or multidisciplinary commercial roles • Demonstrated experience leading multi-property or portfolio performance, including new openings, conversions, transitions, and/or post-opening optimization • Strong Revenue and Sales acumen connecting Sales, Revenue, Marketing, distribution, and operational levers to topline performance • Strong analytical and performance-management skills • Experience developing and adjusting hotel-level commercial strategies based on brand positioning, market dynamics, segmentation, competitive performance, and demand patterns • Strong stakeholder-management skills with hotel leaders, owners/operators, regional leaders, and global functional partners • Ability to manage multiple hotels and competing priorities in a fast-paced, global, matrixed organization • Bachelor's degree in Business, Revenue Management, Hospitality, or a related field (preferred) • Experience overseeing multi-property regional or brand portfolios (preferred) • Experience in commercial transformation, performance optimization, or portfolio-level leadership roles (preferred) • Experience across multiple commercial disciplines and influencing senior stakeholders (preferred) • Experience with hotel revenue, sales, CRM, distribution, forecasting, and performance-management systems (preferred) • Travel as required based on hotel openings, performance needs, owner/operator engagement, and portfolio priorities

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription • Discount at the on-site fitness center • Global family assistance policy with paid time off following the birth or adoption of a child • Financial assistance for adoption • Paid Time Off • Medical • Dental • Vision • 401K with company match • Annual bonus eligibility