Project Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $79.7k - $88.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Manage customer implementation projects from initiation through project closure • Drive solution definition, resource allocation, project direction, team building, budget control, non-conformity resolution, and overall risk management • Plan and coordinate projects using project methodologies and related tools • Complete projects within scope, on time, and within budget • Create and maintain associated project documentation • Lead team and client meetings and deliver timely updates to internal and external contacts • Develop and manage project plans covering goals, strategy, staffing, and scheduling • Oversee project personnel activities to ensure schedule progress • Resolve conflicts, act as first-level escalation, and manage solution delivery • Manage client expectations and day-to-day client interactions • Participate as a project team member to create sustainable solutions tailored to customer requirements and best practices • Oversee a positive customer implementation experience to support satisfaction and future software and services revenue

🎯 Requirements

• Bachelor's degree or equivalent experience • Demonstrated success in managing projects and relevant industry vertical or solution area experience • Proficiency in Microsoft Office Suite, including MS Project and Visio • Good oral and written communication skills demonstrating a professional demeanor and ability to interact with discretion and tact • Good interpersonal skills and ability to maintain solid rapport with team members • Good organizational, multitasking, and time management skills • Ability to work independently and as part of a team in a fast-paced environment • Self-motivated with exceptional follow-through and customer service-driven mindset • Average travel requirements of 30% annually, with customer circumstances potentially requiring more • Demonstrated experience managing enterprise software implementation projects • Strong understanding of project lifecycle best practices from initiation through closure • Experience working directly with customers in a client-facing role • Proven ability to manage expectations and build lasting relationships • Familiarity with risk management and non-conformity resolution practices • Strong facilitation skills and experience leading cross-functional team and client meetings • Continuous improvement mindset

🏖️ Benefits

• Medical, dental, and vision insurance • Unlimited PTO • 401(k) with company match • Life and accident insurance • Employee Assistance Program and wellbeing support • Lifestyle Spending Account • Wellness programs, including coaching, movement challenges, mindfulness sessions, and wellbeing breaks • Sabbatical program • Employee Appreciation Day (day off) • Volunteer time off, with 24 hours per year • Tuition assistance • Student loan assistance through Candidly • Online training courses and instructor-led webinars • Employee recognition program • Team events and volunteering initiatives • Birthday and new baby gifts • Legal and financial guidance through ComPsych

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