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Forward Deployed Engineer

🔥 39 minutes ago

🌽 Illinois – Remote

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💵 $145k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of IFS

IFS

5001 - 10000 employees

Founded 1983

🏗️ Construction

🏭 Manufacturing

📦 Logistics

💰 Secondary Market on 2022-03

Construction • Manufacturing • Logistics

IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.

📋 Description

• Work cross-functionally across Sales, Product, R&D, and Implementation teams • Work alongside Solutions Consultants and Account Executives on strategic accounts and net-new opportunities • Own discovery, technical scoping, architecture, implementation, evaluation, productionization, adoption, and handoff for strategic customer solutions • Stand up the current product on customer data quickly to prove value within deals • Build, deploy, and evaluate solutions using customer data • Rapidly prototype near-production-ready solutions for customer requirements using modern AI tools • Engineer production solutions for security, reliability, observability, maintainability, and architectural integration • Measure adoption, workflow impact, reliability, and time-to-value; iterate with stakeholders • Partner with Product and R&D to convert validated customer patterns into roadmap investments, reusable components, and platform improvements • Develop reusable accelerators from recurring customer needs • Develop and continuously update solution specifications with customers • Evaluate business potential, market needs, competitive differentiation, and functional/technical specifications with Product • Coordinate customer needs, ideas, roadmaps, and visions with Product and Sales organizations • Measure role outcomes through influenced ACV, prototype speed, production graduation, accelerator reuse, and productized customer gaps

🎯 Requirements

• Customer-facing and commercial ability • Ability to run technical discovery sessions and hold value conversations with technical and business stakeholders • Ability to connect technical solutions to customer outcomes and deal value • Ability to generalize customer solutions into reusable accelerators • LLM application development, RAG, prompt and context engineering, and agent orchestration • Judgment regarding single-agent versus multi-agent patterns and handling memory and state • Experience using modern AI coding tools such as Claude Code • Familiarity with enterprise integrations in regulated utility markets • Familiarity with ESRI ArcGIS/Smallworld, IBM Maximo/EAM, SAP/Oracle ERP/PPM, and PowerBI/reporting systems • Technical and functional understanding of REST and streaming APIs, authentication patterns, and enterprise systems of record • Willingness to travel to customer sites as needed, up to approximately 50% • Software or data engineering background preferred • Experience building and shipping maintainable production software • Fluency in Angular, Python, or a similar language preferred • Understanding of SQL, data modeling, and ingestion, transformation, and serving pipelines preferred • Strong debugging skills with imperfect customer data in live environments • Production engineering experience in observability, performance, and operating at scale • Prior customer-facing technical work, solutions engineering, forward deployment, technical consulting, or startup experience preferred • Prior experience deploying AI in enterprise or regulated environments preferred

🏖️ Benefits

• Flexible paid time off, including sick and holiday • Medical, dental, & vision insurance • Flexible spending accounts • Life insurance and disability benefits • Tuition assistance • Community involvement and volunteering events • Bonus compensation

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