Administrative Assistant

Job not on LinkedIn

🔥 45 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

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IGT Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.

📋 Description

• Manage the receipt, saving, tracking and distribution of requests received electronically in the team for referrals, prior authorizations and claims. • Generating notification letters, preparing for submission to vendor, saving letter files and uploading files to external vendor. • Support the data entry of referrals or prior authorizations. • Monitoring the status of pending authorization requests for follow up to finalize with the authorization team • Run daily reports for Inquiry Tracking and distribution to appropriate team members • Review weekly refund checks and distribute to appropriate team for research/resolution • Troubleshoot, research and resolve customer inquiries, questions and concerns while focusing on customer satisfaction • Maintaining standardized productivity, accuracy and quality performance standards for assigned tasks • Provide administrative/clerical support to the Claims department • Provide assistance to both internal and external customers • Other duties as assigned.

🎯 Requirements

• Minimum 2 years Administrative/Clerical background, preferably in a Healthcare environment • Dental or vision industry experience preferred • Associate degree in a related field preferred; High School diploma required • Previous Dental coding experience preferred, Medical coding experience will be considered • Ability to communicate well with providers and office staff both verbally and in writing • Ability to multi-task, work in a fast-paced environment and detail oriented • Ability to work overtime as needed • Proficient in Microsoft Office Suite, specifically Word and Excel and other window-based applications • Prior data entry experience preferred

🏖️ Benefits

• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. • Life and disability insurance. • A great 401(k) with company match. • Tuition assistance, paid parental leave and backup family care. • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. • Employee Resource Groups that advocate for inclusion and diversity in all that we do. • Social responsibility in all aspects of our work.