Lead Solution Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 11%

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Imubit

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

⚡ Energy

Artificial Intelligence • Energy

Imubit is the industry leading Closed Loop AI Optimization (AIO) solution for the heavy process industries. Imubit empowers OT leaders to break down organizational silos and democratize AI, accelerating workforce transformation while delivering meaningful business results. With over 90 applications in industries like oil and gas, chemicals, and MMM, Imubit is your proven AI solution to maximize operational efficiency, ensuring you can meet demand growth sustainably. The Imubit Optimizing Brain™ Solution combines advanced AI technology with deep domain expertise, understanding your plant's most complex process relationships and leveraging advanced reinforcement learning to learn the most optimal operating strategy in any possible process scenario. Imubit goes beyond data-driven decision-making by integrating with existing process controls infrastructure to closed the loop, making sure no optimization value goes uncaptured.

📋 Description

• Lead a small Delivery team of customer-facing Solution Managers and Technical Implementation/Systems Integration Engineers across one account or a cluster of related sites • Remain hands-on as the direct account owner for at least one site • Own account cadence above the site, including steering committees and quarterly and annual business reviews • Guide technical work by evaluating approaches, challenging modeling or integration decisions, and focusing the team on customer outcomes • Lead customers through adoption and self-modeling across several sites • Ensure deployed solutions continue generating value as processes and economics evolve • Agree and measure the customer value story on an accepted basis • Run office hours, training sessions, and working groups with customer engineers • Develop team members through goal-setting, one-on-ones, feedback, and performance and leveling cycles • Coordinate resourcing across sites • Partner with Account Directors on renewal strategy, expansion, and commercial health

🎯 Requirements

• 7+ years of professional experience, including time spent in or serving heavy industrial environments such as refining, petrochemicals, chemicals, NGL, mining, cement, or pulp and paper • 1–3 years of demonstrated people management experience, including responsibility for team performance, employee development and feedback • Demonstrated experience owning a customer’s outcome past go-live, including forward-deployed engineering, deployed solutions architecture, embedded customer engineering, technical account management, or consulting for industrial clients • Clear appetite, aptitude, and desire for managing • Experience leading multi-site or enterprise accounts • Comfortable presenting to and engaging with executive-level stakeholders • Willingness to travel 20–25% as required • Strong interest and ability in leadership and mentoring • Strategic account mindset, including managing expectations, handling difficult conversations, and turning skeptics into advocates • Deep understanding of heavy industrial processes, control systems, and optimization concepts • Comfortable teaching and enabling customer engineers in group and one-to-one settings • Skilled at influencing and aligning stakeholders without formal authority • Clear, concise, and confident written and verbal communication • BSc in Chemical Engineering, Mechanical Engineering, Software Engineering, or a related technical discipline, or equivalent practical experience • No visa sponsorship is available for this position

🏖️ Benefits

• Cutting-edge industrial AI work with Fortune 500 companies • Flexible, remote-first working culture • Collaborative, ideas-welcome environment • Opportunity for role growth in a growing company