Senior Solutions Engineer

🔥 20 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Incode Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $220M Series B on 2021-12

Consulting • Healthcare • Logistics

Incode Technologies is a leading provider of identity verification solutions, renowned for its advanced technology in combating fraud and ensuring compliance with global standards. The company specializes in facial recognition, document verification, and liveness detection technologies to provide seamless and secure user experiences. Incode's proprietary machine-learning models are used to prevent identity theft, reduce fraud, and enhance the security of digital interactions. Their services cater to various industries including finance, online gaming, and telecommunications, offering automation in AML compliance and user onboarding processes. Recognized for its exceptional accuracy and security, Incode stands as a visionary leader in the identity verification space.

📋 Description

• Guide enterprise customers through the end-to-end integration of Incode's platform, SDKs, and APIs, from kickoff to go-live • Train customer technical teams and translate their use cases into the right platform integration • Provide technical guidance, including web application architecture design • Assess custom and feature requests and work with internal teams to deliver accepted requests • Serve as the advanced escalation point for issues in live integrations • Reproduce issues, find root causes, and drive fixes • Guide customers through troubleshooting and resolving issues in their own integration code • Partner with Incode Engineering to diagnose and resolve platform issues • Review upcoming platform releases and anticipate their impact on customers • Proactively review customer integrations to improve performance • Lead customers through upgrades, migrations, and deprecations • Contribute to developer documentation and code samples • Mentor fellow engineers and share best practices • Build internal tools that make the team more efficient • Advise customers and internal teams on technical capabilities

🎯 Requirements

• 5+ years in a customer-facing technical role, such as solutions, integration, or support engineering, ideally in enterprise SaaS • Bachelor's degree in Computer Science or a related field, or equivalent practical experience • Advanced JavaScript (ES6+) and TypeScript, HTML, and CSS • Experience with a modern framework such as React (including Next.js), Angular, or Vue.js • Understanding of how client-side SDKs behave in server-rendered apps • Strong REST API and webhook integration and debugging skills • Experience with browser dev tools, network traces, logs, and API clients such as Postman • Experience integrating and troubleshooting third-party web SDKs • Solid grasp of web security: CORS, Content Security Policy, CSRF, XSS, OAuth 2.0 / OpenID Connect, and JWT • Proficiency with Git and the modern JavaScript toolchain, such as npm or pnpm and Vite • Hands-on use of AI coding assistants, such as GitHub Copilot, Cursor, or Claude Code • Responsible use of AI tools in customer work in line with security and privacy policies • Understanding of software architecture and system integration patterns • Clear communication with both engineers and business stakeholders • Professional fluency in English and Spanish • Willingness to travel when required

🏖️ Benefits

• Flexible Working Hours & Workplace • Open Vacation Policy • Promotions & Development • Continuous Feedback • Reasonable accommodations throughout the hiring process • Inclusive, diverse, and global work environment

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