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Solutions Architect

🕒 August 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 18%

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Logo of Indico Data

Indico Data

51 - 200 employees

Founded 2013

🤖 Artificial Intelligence

🛡️ Insurance

☁️ SaaS

💰 $22M Series B on 2020-12

Artificial Intelligence • Insurance • SaaS

Indico Data is a company specializing in AI-powered data solutions, particularly for the insurance industry. Their Decision Automation Platform uses artificial intelligence to deliver real-time, actionable insights from unstructured data, enhancing risk assessment, claims evaluation, and policy management across the entire insurance value chain. Indico Data's solutions aim to revolutionize decision-making processes, emphasizing the importance of AI in processing and interpreting complex data to support underwriters, claims adjustors, and risk assessors. Their secure and scalable technology ensures compatibility with enterprise systems, aiming for high-speed integrations and a seamless workflow for insurance carriers.

📋 Description

• Lead technical role in customer engagements • Help customers design and implement data extraction workflows and workspaces • Advise customers on applying GenAI and ML to business processes • Liaise with internal teams to address novel customer requirements • Write custom code to bridge product capabilities and customer needs • Collaborate with prospects and customers to design solutions using Indico workflows and workspaces products • Capture project scope, requirements, resources, and success criteria • Provide technical leadership for pilots and projects • Own custom development, discriminative model and generative prompt development, ground truth testing, and system integrations with customer IT • Partner with Product, Engineering, R&D, Customer Success, and Sales teams to productionalize customer use cases and productize customizations • Advocate for customer needs and feedback • Support customer and partner enablement through product and technical expertise

🎯 Requirements

• 4+ years experience in a customer-facing or business-stakeholder-facing software development or professional services role • Comfortable engaging with and presenting to both technical and non-technical audiences • Highly proficient in Python • Experience with Python linting, type checking, formatting, and unit/regression testing • Experience with Git/GitHub, CI/CD, and command-line work • Familiarity with drafting solution design documents, data schemas, and JSON schemas • Familiarity with synchronous polling, asynchronous event queues, and webhooks • Attentive to data/code security and privacy controls in HIPAA- and PII-sensitive contexts • Ability to build trusting relationships with customers, prospects, and partners • Self-directed, independent, proactive, and collaborative team member • Undergraduate degree in Computer Science or other technical certification (bonus/preferred) • Familiarity with AI/ML concepts including Accuracy, Precision, Recall, Training, and Prompting (bonus) • Experience with GenAI/LLM tools, including Claude, Gemini, or GPT (bonus) • Experience with AWS Lambda, Kubernetes, or deploying Celery services (bonus) • Experience with GraphQL or REST APIs (bonus) • Experience with ETL processes, data normalization/transformation, and process automation (bonus) • Familiarity with Docker/Podman and containerization (bonus) • Familiarity with the Insurance industry, including underwriting and claims (bonus) • Authorized to work in the United States • Ability to work East Coast Timezone hours

🏖️ Benefits

• Remote-first culture • Ability to work East Coast Timezone hours remotely • Fulfilling job bolstered by life outside of work • Opportunities for personal and professional growth • Professional Services team collaboration • Product and technical expertise enablement opportunities

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