Manager, Business Analytics

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Innovaccer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $150M Series E on 2021-12

Healthcare • Consulting • Logistics

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

📋 Description

• Lead analytics and reporting initiatives supporting healthcare customers • Sync with the Pharmacy Customer Success team to understand reporting priorities and requests • Build, maintain, and troubleshoot Tableau dashboards • Sync Tableau data with the underlying data warehouse to keep reporting accurate and current • Use SQL and Python to investigate and solve data quality issues and reporting discrepancies • Design dashboards and reports using effective visualizations and layouts to communicate insights • Support data warehouse operations in Informatica and Databricks • Translate customer and business questions into actionable, decision-ready reporting • Handle data issues, analytics and product tickets, and collaborate with teams to resolve them • Perform L2-level debugging and provide initial analysis conclusions on P1 issues • Initiate and contribute to automation opportunities to reduce manual effort • Work with scheduling jobs and scripts, including modifying them • Maintain document versioning aligned with product versions • Own the handover process with the Lead and Manager • Handle customer issues in daily/weekly meetings, work on Jira tickets, and monitor Jira queues to meet SLAs

🎯 Requirements

• Experience handling data issues, analytics and product tickets, and collaborating across teams • L2-level debugging skills for P1 issues • Understanding of incident, transition, and problem management • Experience working with scheduling jobs and scripts and modifying them • Ability to maintain document versioning aligned with product versions • Ability to own the handover process with the Lead and Manager • Experience working with Jira tickets, monitoring Jira queues, and meeting SLAs • Advanced SQL skills, including writing and optimizing complex queries • 5+ years of hands-on experience building and maintaining Tableau dashboards • Strong data analytics skills • Experience with financial reporting • Working knowledge of healthcare data, such as claims, EHR, or pharmacy data • Excellent written and verbal communication skills • Previous team management or mentoring experience preferred

🏖️ Benefits

• PTO benefit accrual of 20 days per year • Parental leave • Monetary incentives and recognition through rewards programs • Medical, dental, and vision benefits • 100% company-sponsored short- and long-term disability insurance • Basic life insurance • Discounted legal aid options • Discounted pet insurance options