Senior Survey Programmer

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InnovateMR

51 - 200 employees

Founded 2014

🤝 B2B

👥 B2C

☁️ SaaS

💰 Private equity on 2022-02

B2B • B2C • SaaS

InnovateMR is a market research company that provides end-to-end research solutions including global panel sampling, survey programming and hosting, consulting, and a DIY survey platform. They operate a large verified respondent panel across B2C, B2B, and healthcare audiences in 91+ countries, deliver millions of survey completes annually, and offer an expert network (Ivy Exec) for qualitative B2B research. InnovateMR also provides technology tools—InnovateMR Connect (DIY/API sample procurement) and Text Analyzer (AI/NLP/ML-powered fraud detection)—to improve sample quality and speed data collection and reporting.

📋 Description

• Oversee the initial coding of surveys, facilitate revisions, manage data delivery, and ensure high data quality throughout projects • Program and collaborate on survey updates in a timely manner to meet or exceed timing expectations • Program online surveys with required quality and productivity levels • Program and test survey logic • Undertake quality assurance of online surveys • Adhere to project capabilities and meet client timing expectations • Partner with internal teams to understand project requirements • Participate in client meetings to understand requirements • Proactively offer alternative solutions to adverse designs or system limitations • Serve as an information resource and provide ongoing internal and external support • Maintain communication with all parties associated with projects • Participate in internal projects and initiatives as needed

🎯 Requirements

• 2+ years of experience on Decipher or a similar survey programming tool, such as Confirmit or Qualtrics • Excellent analytical, problem solving, and logic skills • Strong verbal and written communication skills • Strong interpersonal skills to develop rapport in team settings and establish credibility with colleagues and cross-functional teams • Strong organizational skills • Ability to work independently while effectively communicating with other associates • Ability to work under pressure, prioritize, and manage time efficiently • Patience and knowledge to debug issues or problems • Marketing research and project management experience is a plus

🏖️ Benefits

• Medical • Dental • Vision • Life/Long Term/Short Term Disability • 401k with 3% annual company contribution • Paid Parental Leave

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