Staff Software Engineer, Orders Platform

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🔥 0 minutes ago

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Lead multi-team initiatives improving Orders platform reliability, scalability, and correctness across checkout, payments, fulfillment, post-order workflows, and partner integrations • Define and drive technical strategy for the order lifecycle, including order state machines, guarantees, and service contracts • Architect and evolve event-driven, idempotent workflows for order creation, updates, cancellations, substitutions, payments, and refunds • Ensure clear invariants, observability, and auditable histories across services • Partner with Engineering, Payments, Fulfillment, Catalog, Ads, Fraud and Identity, Data, Infrastructure, Product, and business teams • Modernize the platform with consistency models, multi-tenant abstractions, failure isolation, and secure integrations • Design capabilities supporting agentic commerce, policy-driven workflows, secure APIs, and AI-system tools • Lead design reviews, coach engineers, contribute hands-on to critical code paths, and guide technical decisions through launches and cross-team efforts

🎯 Requirements

• 10+ years of experience designing, developing, and operating large-scale backend or platform systems in production • Proven experience leading complex cross-functional technical initiatives end to end, including architecture, implementation, rollout, and ongoing operations • Strong foundation in distributed systems, service-oriented architectures, and high-volume APIs • Hands-on experience with event-driven patterns and idempotent workflows • Proficiency in one or more backend languages such as Go, Java, or Python • Production experience with relational and NoSQL data stores • Experience operating mission-critical services, including on-call ownership, service-level objectives or error budgets, performance tuning, incident management, and post-incident reviews • Demonstrated experience using AI-assisted development tools • Strong communication skills and experience partnering with senior engineers, Product, and cross-functional stakeholders • Preferred: Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field, or equivalent practical experience • Preferred experience with payments, orders, logistics, transactional platforms, Kafka or Pub/Sub, asynchronous workflows, multi-tenant platforms, observability, reliability engineering, secure-by-default service design, and AI/agentic patterns

🏖️ Benefits

• Highly market-competitive compensation and benefits • Flexible choice of work location: home, office, or favorite coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Benefits offerings referenced by the employer

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