Sales Operations Manager

🕒 August 4

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

Where this job comes from

Posted on Instructure's careers page, not through a job board

First seen by Remote Rocketship August 4

Still open on Instructure's site. Checked 8 hours ago.

Logo of Instructure

Instructure

1001 - 5000 employees

Founded 2016

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

Education • SaaS • Artificial Intelligence

Instructure is an educational technology company that provides various digital tools and platforms to enhance and streamline teaching and learning experiences across different educational levels, from K-12 to professional education. Central to their offerings is the Canvas Learning Management System (LMS), which serves as a comprehensive hub for educators and students to connect and communicate effectively. Instructure also offers additional tools such as Canvas Studio and Canvas Catalog, as well as data-driven insights through Intelligent Insights that utilize AI to improve educational outcomes. The company's products are designed to support evidence-based decision-making, optimize technology usage, and foster impactful results in educational environments.

📋 Description

• Own the end-to-end go-to-market lifecycle for pod products, from market sizing and early strategy through launch, field execution, post-launch performance tracking, and handoff to the core business • Shape go-to-market approaches with Pod Founders, marketing, and sales overlay, including ideal-customer definition, pricing and packaging, channel strategy, and competitive positioning • Design coverage models, pipeline processes, forecasting cadences, and rules of engagement for initial seller cohorts • Build and maintain Salesforce and Excel analytics tracking pipeline health, win/loss, attach rates, average contract value, and renewal trends • Lead CRM buildout, playbook documentation, tool configuration, and alignment across enablement, marketing, finance, deal desk, and IT • Define the graduation criteria and integration motion for products moving from pods into the full seller base • Present clear, data-backed narratives in planning forums, business reviews, executive sessions, and annual planning • Establish performance visibility across active pods and drive the go-to-market motion for at least one pod through a checkpoint

🎯 Requirements

• Five or more years in sales operations, revenue operations, or a related go-to-market function • Experience supporting new-product launches or emerging-business initiatives where the playbook did not yet exist • Three or more years of hands-on Salesforce experience building and maintaining reports, dashboards, and data structures • Advanced Excel skills, including building models, running variance analysis, and converting raw data into decision-ready output • Excellent written and verbal communication, including executive-level presentations • Bachelor’s degree is preferred • Ability to operate independently from a blank page and build working operating systems • Ability to structure ambiguous go-to-market problems, develop analytical frameworks, and defend recommendations • High accuracy and ownership of leadership reporting and insights • Ability to influence product, finance, marketing, and sales without direct authority • All employees must pass a background check • Candidates may need to verify legal name, current physical location, valid contact number, and residential address • Must provide accurate personal and professional information; misrepresentation results in disqualification

🏖️ Benefits

• Cash bonus pool tied to portfolio milestones across pods • All full-time employees participate in the ownership program • Flexible work culture • Generous time off, including local holidays and the annual “Dim the Lights” period in late December • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Culture rooted in inclusivity, support, and meaningful connection

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