
51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
🔥 2 hours ago
Where this job comes from
Posted on IntellaTriage's careers page, not through a job board
First seen by Remote Rocketship 2 hours ago

51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
• Provide nurse triage and advice-line care remotely from a home office • Speak directly with patients and families who contact the triage line • Support clients’ nursing staffs and their patients during nights and weekends • Handle a minimum of 5+ calls per hour on weekdays and higher weekend volumes • Document calls using multiple applications and complete remaining charting after handoff • Work rotating weekday shifts and Saturday/Sunday weekend rotations • Complete paid three-week remote orientation and training • Prepare for calls by clocking in at least 30 minutes before the shift • Remain clocked in after calls roll to the next team to finish outstanding charting • Attend in-services and additional training as needed
• Must have or be willing to obtain a Compact Nursing License • Must reside and work in a current Compact US state • 3+ years as an RN • Experience in a fast-paced environment such as ED, Surgical Services, or Critical Care • Comfortable using technology and accessing multiple applications remotely for documentation • Ability and comfort typing • Fluency in English required; additional languages are a bonus • Must physically reside in the U.S. and be legally eligible to work for any employer • Must complete the 3-week orientation and training • Must be available to work Saturday and Sunday on required weekends, 2 of every 3 weekends • Must work required holidays on a rotating basis • Able to handle stress and multitask with high call volumes • Able to communicate empathetically with patients and families while following client protocols • Must maintain CEUs as designated by the states served • Must attend in-services and additional training as needed • Must pass a background check and nurse licensing check • Must have high-speed fiberoptic or coaxial cable internet • Must connect the company laptop directly to the modem; Wi-Fi is incompatible • Must have a quiet, private, HIPAA-compliant home office or workspace • Must remain in good standing and keep the home-state license active • Must be tech savvy and able to follow verbal and written instructions
• Work from home / remote work • $25/hour once trained to the originally assigned team • Accumulated PTO for part-time nurses, based on hours worked per year • Three paid sick days per year for part-time nurses • Eligibility to participate in the 401(k) plan • Laptop and headset provided • Paid remote training; no travel required • Employer covers non-compact state licensure costs based on assigned clients • Paid shift preparation time, with a minimum 30-minute clock-in before calls • Additional shifts may be picked up when available
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