Implementation Manager, Operations

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Intuitive Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Intuitive Health is a healthcare company that partners with hospitals and health systems to develop and operate combined emergency room (ER) and urgent care (UC) facilities using a hybrid ER/UC model. Their model aims to expand market presence, improve payer mix and referral volume, relieve overutilized emergency departments, and shift systems toward value-based care. They offer data-driven site selection, proprietary real estate and payer mix analysis, operational scaling, and business sustainability services. Intuitive Health emphasizes improving access, patient satisfaction, patient retention (with higher revisits), and financial performance for partners; they report 20+ health system partners, 1,000,000+ patient visits per year, 100+ facilities opened and in development, and a 73 NPS average. They are headquartered in Plano, TX and target health systems seeking to implement hybrid ER+UC facilities.

📋 Description

• Lead the implementation and operational launch of new hybrid ER and Urgent Care facilities across hospital and non-hospital partner organizations • Manage multiple concurrent facility implementations and ensure projects are delivered on time and operationally ready for go-live • Lead operational readiness planning and implementation for new ER and Urgent Care site launches • Scale and grow new site locations through system implementation, operational readiness, optimization, and stabilization • Partner with operations, clinical leadership, and hospital stakeholders on workflows, staffing models, equipment selection, and clinical and billing systems • Guide partners through change management and create and maintain partner buy-in • Support the Director of Project Management, VP Operations & Integrations, and executive team members • Drive continuous process improvements by developing tools, templates, and guides aligned with Intuitive Health best practices • Communicate with and support internal and external stakeholders to ensure client satisfaction, financial objectives, and key deliverables • Identify operational risks and escalate issues to support successful launch and stabilization • Support post-launch stabilization and optimization of newly opened sites

🎯 Requirements

• Bachelor's degree required; Nursing, English, Liberal Arts, Communication, Business, Healthcare Administration, or other fields are acceptable • PMP (PMI certified project manager) preferred • Minimum of 5 years of experience in healthcare operations or project management • Experience in an integration or implementation role strongly preferred • Experience in hospitals, particularly Emergency Departments, strongly preferred • Able to learn, understand, and present all core elements of the Intuitive model to partner subject matter experts • Collaborative and able to build relationships and trust • Proficient in Microsoft Excel, Word, and PowerPoint • Experience working with a project management tool is a plus • Ability to solve problems and be solution oriented • Ability to hold team accountable to hitting deadlines • Influencing and negotiation skills; ability to work effectively in a matrixed organization • Excellent written and verbal communication skills • Project management experience, including directing and leading multiple projects concurrently • Knowledgeable in defining approach and resource requirements for projects • Experienced in organizational, interpersonal, presentation, and time management skills • Ability to travel 10% for site implementations, partner meetings, and go-live support

🏖️ Benefits

• Equal employment opportunities and protection from discrimination and harassment under applicable federal, state, and local laws • Compensation and training included among protected employment terms and conditions