Director, Sales, DtC, Amazon

🔥 12 hours ago

☕ Washington – Remote

☕ Washington – Remote

💵 $137k - $196k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iRobot

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

🏭 Manufacturing

💼 Consulting

🔧 Hardware

💰 $200M Post-IPO Debt - iRobot on 2023-07

Manufacturing • Consulting • Hardware

iRobot is a consumer robotics company that designs, manufactures, and sells autonomous home cleaning robots such as Roomba vacuum robots and Braava mops. The company markets its hardware and accessories through its direct e-commerce site and retail partners, offers features like automated dirt disposal and wash docks, mapping/navigation software, customer support, trade-in and recycling programs, and financing options.

📋 Description

• Lead iRobot’s Americas DTC business across iRobot.com, Shopify, TikTok, Amazon, and other digital commerce platforms • Own annual and quarterly revenue, GMV, profitability, market share, customer growth, and channel performance objectives • Develop and execute commercial, promotional, seasonal, peak-period, and new product launch plans • Lead Amazon customer planning, negotiations, retail and advertising relationships, Prime events, catalog health, content quality, product availability, ratings and reviews, and digital shelf execution • Improve traffic, conversion, average order value, customer acquisition, retention, repeat purchase, advertising efficiency, merchandising performance, and customer experience • Coordinate assortment, pricing, promotions, media, inventory, and launch plans across DTC and Amazon • Lead and integrate a digital commerce team of approximately 4–5 employees • Define responsibilities, KPIs, decision rights, workflows, business reviews, dashboards, trading routines, and issue-resolution processes • Develop team capabilities, culture, talent, and succession plans • Manage external agencies, technology partners, and service providers • Own annual, quarterly, monthly, and peak-period business planning • Use data, scorecards, reporting routines, and performance reviews to diagnose gaps and improve results • Provide leadership visibility into risks, opportunities, investments, decisions, performance, priorities, and outlook • Connect Americas commercial operations with global DTC and digital commerce teams • Partner cross-functionally with Marketing, Product, Finance, Supply Chain, Operations, Customer Experience, Legal, IT, Performance Marketing, CRM, Brand Marketing, and headquarters teams • Provide consumer, customer, and competitive insights for portfolio, pricing, promotional, media, technology, inventory, and supply decisions

🎯 Requirements

• Bachelor’s degree or above in business, marketing, e-commerce, finance, or a related field • 8+ years of progressive experience in DTC, e-commerce, digital commerce, sales, or customer management • At least three years managing e-commerce operations in North America • Proven ownership of meaningful revenue, GMV, profitability, market share, or customer-growth targets • Experience leading cross-functional digital commerce teams at strategic and hands-on execution levels • Hands-on experience with Shopify, Amazon, or similar commerce platforms • Knowledge of Amazon retail, advertising, marketplace, promotional, and operational environments • Strong understanding of North American consumers, digital merchandising, performance marketing, CRM, fulfillment, customer experience, and e-commerce operating models • Strong analytical, commercial, financial, leadership, negotiation, executive presentation, business-planning, and cross-functional communication skills • Fluent business English required • Applicants must be authorized to work for any employer in the U.S. • Based in Seattle, WA • Mandarin Chinese is a plus • Preferred experience includes consumer electronics, smart home, robotics, appliances, connected devices, durable consumer goods, owned DTC plus Amazon, global or Asia-based headquarters, subscriptions, replenishment, accessories, or recurring-revenue models