Salesforce Service Delivery Developer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $107.5k - $143.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

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Logo of Iron Mountain

Iron Mountain

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Monitor ServiceNow queues and resolve production platform issues within target SLAs • Partner with Scrum teams and Product Owners to estimate, design, and onboard new platform features and minor enhancements • Develop custom Apex, Visualforce, and Lightning components • Follow design patterns, exception handling, and Salesforce governor limits • Coordinate with centralized release management teams to ensure safe deployments • Maintain strong stakeholder relationships across enterprise Salesforce user groups • Communicate effectively with management levels during issues or escalations

🎯 Requirements

• 3+ years of experience with Salesforce Cloud components, specifically Sales, Service, and Revenue Cloud • Strong knowledge of Apex, Visualforce, Lightning UI/components, web service APIs, and performance optimization within governor limits • Production support and business operation recovery experience • Analytical and problem-solving skills • Communication, presentation, and relationship-building skills across all management levels • BS/BA degree in Computer Science, Information Technology, Information Security, or equivalent experience • US Citizenship • Residency in the US mainland • Visa sponsorship is not available

🏖️ Benefits

• Comprehensive health, wellness, and retirement plans with robust benefits starting on the first day of employment • Flexible vacation plan • Flexible schedules • Ongoing training • Corporate learning resources • Internal advancement opportunities on a global scale • Competitive salary commensurate with experience • Comprehensive company-wide benefits package

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