Salesforce Service Delivery Developer

🕒 August 11

🐊 Florida, Massachusetts – Remote

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💵 $107.5k - $143.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 47%

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Logo of Iron Mountain

Iron Mountain

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Monitor ServiceNow queues and resolve platform issues within target SLAs to ensure continuous system availability • Partner with Scrum teams and Product Owners to estimate, design, and onboard new platform features and minor enhancements • Develop custom Apex, Visualforce, and Lightning components while adhering to design patterns, exception handling, and governor limits • Align with centralized release management teams to ensure safe deployments and maintain strong stakeholder relationships • Develop and maintain productive relationships with business stakeholders and partners across enterprise Salesforce user groups • Communicate effectively with all management levels during issues or escalations

🎯 Requirements

• 3+ years of experience with Salesforce Cloud components, specifically Sales, Service, and Revenue Cloud • Strong knowledge of Apex, Visualforce, Lightning UI/components, web service APIs, and performance optimization within governor limits • Proven analytical and problem-solving skills with a strong background in production support and business operation recovery • Exceptional communication, presentation, and relationship-building skills across all management levels • BS/BA degree in Computer Science, Information Technology, Information Security, or equivalent experience • US Citizenship and residency in the US mainland • Visa sponsorship is not available

🏖️ Benefits

• Comprehensive health, wellness, and retirement plans starting on the first day of employment • Flexible vacation plan • Flexible schedules • Ongoing training • Corporate learning resources • Internal advancement opportunities on a global scale • Comprehensive company-wide benefits package

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