Human Resource Manager

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itD

501 - 1000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

itD is a technology and software development consultancy that partners with enterprise clients to design and deliver next-generation digital experiences, transform technology operations, and convert data into competitive advantage. The firm provides outcome-driven services including AI strategy and integration, data engineering and analytics, enterprise search and personalization, DevOps and cloud-native software engineering, managed services, change management, quality assurance, and digital accessibility. itD focuses on rapid, practical delivery for B2B and enterprise customers, blending full-service consultancy experience with specialized engineering agility.

📋 Description

• Conduct employee relations investigations and recommend appropriate actions aligned with company policies, procedures, and employment practices • Manage high-volume employee relations cases from intake through resolution, including communication, documentation, and closure • Maintain accurate case records, investigation findings, and supporting documentation • Advise managers, HR partners, and cross-functional stakeholders on employee relations, policy interpretation, and disciplinary actions • Coach and counsel employees and leaders on complex workplace issues • Collaborate with legal, HR, and cross-functional teams to assess risk and resolve workplace concerns • Prepare and deliver presentations, training sessions, and educational materials on employee relations programs and best practices • Support development, enhancement, and implementation of employee relations programs and continuous improvement initiatives • Communicate with stakeholders at all organizational levels, including senior and executive leadership • Use emerging technologies and AI-enabled tools to improve efficiency while maintaining focus on employee experience and workplace culture • Attend internal practice community meetings and collaborate on industry thought leadership • Complete client case studies and learning materials • Contribute materials to the Digital Transformation practice • Attend internal itD networking events • Work with leadership on career fast-track opportunities

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent work experience required • 6+ years of Human Resources and/or Employee Relations experience • Minimum 3+ years of workplace or employee relations investigations experience • 2+ years of experience supporting employees within a multinational organization • Experience managing complex employee relations matters and high-volume case workloads • Strong knowledge of employee relations practices, workplace investigations, policy interpretation, and disciplinary processes • Proficiency with Microsoft Word, Excel, and PowerPoint • Strong written and verbal communication skills across all organizational levels • Ability to exercise sound judgment, maintain confidentiality, and manage sensitive situations professionally • Direct W2 employment required • Must be eligible to work in the United States without sponsorship

🏖️ Benefits

• Comprehensive medical benefits • 401k plan • Paid holidays • Dental insurance • Vision insurance • Life insurance • 401K matching • Networking and career learning and development programs • Reasonable accommodation for individuals with disabilities

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