
501 - 1000 employees
Founded 2013
🤖 Artificial Intelligence
🤝 B2B
📣 Marketing
💰 $200M Series E on 2021-06
Artificial Intelligence • B2B • Marketing
Iterable is an AI-powered cross-channel marketing platform that enables businesses to engage consumers through integrated messaging across email, mobile, web, and more. It supports enterprises in designing and automating personalized marketing campaigns that leverage real-time data to enhance customer experiences. Iterable offers tools for data activation, segmented messaging, and dynamic campaign creation, allowing marketers to build individualized customer journeys and maximize campaign impact through seamless cross-channel communication. With a focus on enterprise solutions, it facilitates the transformation of marketing operations into secure and scalable systems.
🔥 14 hours ago
⛰️ Colorado, Illinois, +2 more states – Remote
💵 $96.5k - $151k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💼 Consultant
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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501 - 1000 employees
Founded 2013
🤖 Artificial Intelligence
🤝 B2B
📣 Marketing
💰 $200M Series E on 2021-06
Artificial Intelligence • B2B • Marketing
Iterable is an AI-powered cross-channel marketing platform that enables businesses to engage consumers through integrated messaging across email, mobile, web, and more. It supports enterprises in designing and automating personalized marketing campaigns that leverage real-time data to enhance customer experiences. Iterable offers tools for data activation, segmented messaging, and dynamic campaign creation, allowing marketers to build individualized customer journeys and maximize campaign impact through seamless cross-channel communication. With a focus on enterprise solutions, it facilitates the transformation of marketing operations into secure and scalable systems.
• Provide email deliverability consulting services for new and existing Iterable customers • Educate customers on email marketing best practices while providing deliverability support • Monitor customer performance using internal metrics and third-party delivery tools • Ensure customers have a smooth product experience and increase their ROI • Partner with Support to analyze tickets, discover trends, and resolve potential issues • Ensure high-level email campaign deliverability for enterprise clients • Monitor client satisfaction and implement strategies leading to retention and growth • Gather delivery data into account assessments and Email Deliverability Reports • Warn customers about potential problems and provide reputation-management strategies • Discover and resolve email delivery problems with ISPs and mailbox providers • Build relationships through MAAWG • Maintain trusted-advisor relationships with assigned clients • Contribute to Iterable blogs and webinars about Email Deliverability
• Bachelor’s degree or equivalent experience • 2 - 4 years experience in email deliverability consulting and/or email deliverability support • 2+ years experience in a B2B customer-facing role for a high-tech, SaaS organization • Experience using 3rd-party delivery tools (Validity Everest, eDataSource, Google Postmaster Tools, Microsoft SNDS, etc.) • High technical aptitude • Proficient with ISP/domain-specific delivery policies, block mitigation, and feedback loops with ISPs • Expert with best practices for sending bulk email, list management and blocklist/spam reduction • Strong familiarity with end-to-end email delivery (IP addresses, DNS, SMTP, authentication, etc.) • Knowledge of CAN-SPAM/GDPR/anti-spam laws • Excellent communication skills and a strong desire to work with customers • Previous experience working within Mail Transfer Agent (MTA) platforms like SparkPost, Mailgun, SendGrid, etc. • Bonus: Previous experience with email marketing, email compliance, push notifications, and/or SMS software
• Paid parental leave • Competitive salaries • Meaningful equity • 401(k) plan • Medical insurance • Dental insurance • Vision insurance • Life insurance • Community Impact Days • Fertility & Adoption Assistance • Paid Sabbatical • Flexible PTO • Monthly Employee Wellness allowance • Monthly Professional Development allowance • Pre-tax commuter benefits • Complete laptop workstation • Variable pay (where applicable) • Health & fitness stipends • Learning & development stipends
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