Manager, Customer Analytics – Insights

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🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $120k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Jazz Pharmaceuticals

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

Healthcare • Manufacturing • Biotechnology

Jazz Pharmaceuticals is a biopharmaceutical company dedicated to developing innovative medicines that address serious unmet medical needs. With a strong commitment to research and development, Jazz focuses on creating life-changing therapies, emphasizing the importance of collaboration, diversity, and employee engagement in its operations. The company prides itself on transforming patients' lives through its meaningful product offerings and a culture that fosters enthusiasm and flexibility.

📋 Description

• Conduct in-depth analysis of secondary data sources, including claims, EHR/EMR, specialty pharmacy, prescription, CRM, and media/omnichannel ecosystem data • Synthesize insights across data sources to inform brand planning, lifecycle strategy, performance optimization, and HCP/patient journeys • Apply advanced data analytics techniques and segmentation to identify patterns, drivers, and opportunities • Develop and maintain standardized dashboards, reports, and analytical tools for monitoring brand and portfolio performance • Support data quality and consistency through validation and alignment across data sources and reporting outputs • Design and execute qualitative and quantitative primary market research across HCPs, HCOs, patients, medical/KOLs, and payers • Integrate primary research with secondary data insights to understand customer perspectives and needs • Interpret and communicate research findings to cross-functional stakeholders and translate results into brand strategy and execution implications • Perform and interpret strategic market, competitive, and landscape analyses • Partner with Commercial, Medical, and Market Access stakeholders to uncover business questions and deliver integrated insights • Collaborate with data strategy and technology teams on data sources, methodologies, and analytical outputs • Support standardized analytical frameworks and identify improvements to research processes, tools, and best practices • Report to the Director, Customer Analytics & Insights

🎯 Requirements

• Bachelor’s degree in a quantitative, scientific, business, or related field required • 4 to 6+ years of progressive experience in analytics, market research, or consulting • Experience analyzing secondary pharmaceutical data sources, such as claims, EHR/EMR, specialty pharmacy, and/or prescriber-level data • Strong proficiency with primary market research methodologies, including qualitative interviews and focus groups and quantitative surveys and segmentation • Proficiency with analytics, visualization, and querying tools such as Power BI, Tableau, Excel, SQL, Python, R, or SAS • Experience with pharma or healthcare datasets such as IQVIA DDD, Xponent, and patient claims data • Structured problem-solving skills • Ability to work collaboratively as a self-starter in a fast-paced matrixed organization • Experience in healthcare, pharmaceutical, or other highly regulated industries preferred • Advanced degree (MBA or relevant graduate degree) preferred

🏖️ Benefits

• Discretionary annual cash bonus or incentive compensation • Discretionary equity grants • Medical insurance • Dental insurance • Vision insurance • 401k retirement savings plan • Flexible paid vacation