Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions

Job not on LinkedIn

🔥 9 minutes ago

🦌 Connecticut, New York – Remote

🦌 Connecticut – Remote 🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare • Pharmaceuticals • Biotechnology

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Serve as the primary field-based lead for education, assistance, and issue resolution related to patient access to J&J Neuroscience therapies • Spend up to 50% of time on-site with healthcare providers and their staff • Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements • Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments • Lead compliant access and fulfillment discussions • Proactively address access barriers using data and account-management skills • Resolve critical access and affordability issues for patients • Conduct field-based reimbursement and access support, education, and problem-solving • Build trust-based relationships across assigned accounts • Manage territory logistics, routing, and account business planning • Maintain knowledge of market dynamics, coverage, and coding requirements • Improve practice and patient support through hub and specialty distribution knowledge • Serve as subject matter expert on access and affordability solutions across payer types • Complete required training and execute business according to ethical, legal, and compliance standards • Travel up to 75% of the time

🎯 Requirements

• Bachelor’s degree, preferably in healthcare or business/public administration • Minimum of 5 years of relevant professional experience • Account Management and/or Reimbursement experience working in the provider office setting • Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes • Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes • Experience working with patient support HUB services • Valid US driver’s license and driving record compliant with company standards • Permanent residence in the listed territory • Extensive knowledge of medication access channels • Ability to analyze complex quantitative and qualitative data • Ability to establish relationships, collaborate, and influence across a matrix organization • Superior written and verbal communication skills • Preferred: Neuroscience disease state experience • Preferred: Advanced degree and/or relevant certifications in prior authorization and/or billing and coding • Preferred: Salesforce.com CRM, Microsoft Word, and Excel proficiency • Preferred: Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement

🏖️ Benefits

• Inclusive work environment • Equal opportunity employment • Interview process accommodations for applicants with disabilities • Field-based work arrangement • Professional development through required training and emerging-technology learning