Practice Assistant

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Midi Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🛡️ Insurance

🍽️ Food & Beverage

Consulting • Insurance • Food & Beverage

Midi Health is the only virtual care platform dedicated to female midlife health, focusing specifically on perimenopause, menopause, and related health issues. Designed by experts, Midi Health aims to assist women aged 40 and above in navigating the complexities of midlife health through a holistic approach that considers individual health history, lifestyle, and genetics. The platform offers customized care plans that may include hormonal and non-hormonal medications, lifestyle coaching, wellness therapies, and more, all while being covered by most PPO insurance plans.

📋 Description

• Receive, review, flag, and route clinical document requests, including consult notes, disability requests, and subpoenas • Ensure accurate filing in the EMR and proper follow-up action • Triage inbound administrative calls and messages and route or escalate them according to protocols • Handle incoming medical records from external providers, upload and index documents in the EMR, resolve missing or incomplete data, and coordinate external-record requests • Monitor and manage Medical Records Slack requests, tag cases, escalate urgent items, and maintain closure statuses • Initiate, track, and confirm referrals and consult orders; coordinate among patients, referring providers, and Midi clinicians • Perform post-visit document delivery workflows for patients • Support clinical and administrative operations across Midi Health to improve care delivery and clinician productivity

🎯 Requirements

• Experience in telehealth operations, medical assistant support, or virtual healthcare administration • Proficiency with EMR systems (Athena) and Slack/multiple communication platforms • Strong organizational skills with high attention to detail • Excellent written and verbal communication • Healthcare terminology and HIPAA compliance knowledge • Basic technical proficiency (videoconference tools, telehealth platform troubleshooting) • Certified Medical Assistant Administrative (CMAA) or equivalent (preferred) • Experience handling referrals and prior authorizations (preferred) • Bilingual (e.g., English/Spanish) or familiarity with diverse patient populations (preferred) • Must be authorized to work in the United States without current or future sponsorship needs • Availability Monday–Friday, 8:30am–4:30pm PST

🏖️ Benefits

• Health, dental, and paid time off benefits • 100% remote work environment • Opportunity to join a fast-growing, mission-driven healthcare startup