Enterprise Account Manager

🕒 August 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Kalibri Labs

Kalibri Labs

51 - 200 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Kalibri Labs is a company that transforms the way hoteliers use data to improve performance and profitability. They offer solutions such as Hummingbird PXM and real estate investment tools that help boost profit contribution, accelerate asset value growth, and enhance commercial strategies. By leveraging actionable insights, Kalibri Labs enables hotels to generate revenue at lower costs, tackle workforce challenges, and make smarter decisions in a rapidly changing digital marketplace. Their technology addresses the needs of hotel owners and operators amidst digital disruption, providing tools for efficient customer acquisition and improved profitability.

📋 Description

• Own and deliver against enterprise renewal and expansion revenue targets • Serve as the primary commercial owner for assigned enterprise accounts • Lead renewal planning, negotiations, and contract execution • Identify and drive expansion, cross-sell, and upsell opportunities • Build and maintain strong relationships with executive and senior stakeholders • Translate customer goals into clear value across Kalibri’s data and analytics solutions • Partner closely with Customer Success, Product, Marketing, and Data teams • Monitor account health, usage, and risk signals to proactively manage retention • Maintain strong Salesforce hygiene, forecasting accuracy, and account plans • Represent Kalibri as a trusted commercial partner in executive forums • Protect and grow enterprise revenue across the account portfolio • Proactively identify risk and opportunity within complex accounts • Bring focus, judgment, and clarity to renewal and expansion decisions

🎯 Requirements

• Proven experience owning enterprise renewals and/or expansion revenue targets • Track record of growing existing accounts through consultative selling • Strong ability to manage complex, multi-stakeholder customer organizations • Comfort selling multi-product or data-driven solutions • Executive presence and confidence in commercial negotiations • Ability to operate independently and make sound commercial decisions • Salesforce experience, including account management, forecasting, and deal execution • Experience in hospitality, SaaS, or data/analytics businesses (nice to have) • Background in high-growth or evolving product environments (nice to have) • Experience managing large, multi-entity enterprise accounts (nice to have) • Must live in the United States • Must address work authorization or sponsorship status for work in the US

🏖️ Benefits

• Fully remote work, with a thriving company culture • Robust medical, dental, and vision plans through Blue Cross Blue Shield • $0 cost medical plan for employees • Subsidized coverage for dependents • 401k plan with employer match • Flexible Paid Time Off • $250 new hire allowance for home office setup • Commission offered

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