Senior Solutions Engineer

Job not on LinkedIn

🔥 3 hours ago

🐊 Florida, Illinois, +5 more states – Remote

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⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Karat

201 - 500 employees

👥 HR Tech

🏢 Enterprise

☁️ SaaS

💰 Funding Round on 2022-04

HR Tech • Enterprise • SaaS

Karat is a company that provides an innovative, end-to-end solution for technical hiring. Its platform improves the quality, efficiency, and equity of the hiring process for organizations by offering 24/7 interviews and unlimited capacity with expert interviewers. Karat aims to delight candidates with a fair, friendly, and engaging experience while reclaiming engineering bandwidth through real interviews. The company also focuses on equitable and inclusive hiring, internal mobility, and global hiring solutions, ensuring a diverse and well-evaluated pool of candidates. With its human and technology approach, Karat integrates seamlessly into existing processes, offering a reliable and consistent interview experience.

📋 Description

• Serve as the principal technical advisor to enterprise clients • Establish authoritative client relationships and build high-level trust • Partner with Software Engineers globally to analyze hiring processes and performance requirements • Ensure solution alignment and Karat product delivery as the lead technical expert • Present Karat's technical solution to prospects • Architect and implement initial Karat interview frameworks for enterprise clients • Conduct regular strategic customer reviews • Design and deliver executive-level training for client stakeholders • Analyze complex performance data and calibrate assessment metrics with Content and Data teams • Translate findings into actionable strategic recommendations • Improve Customer Operations and GTM internal processes • Support clients throughout implementation and ongoing optimization

🎯 Requirements

• 7+ years of professional work experience in strategic technical account management, client success engineering, solutions/deployment engineering, SaaS/technical/financial services consulting focused on technical implementation, or Software Engineering • Demonstrated success as a strategic advisor during client onboarding • Ability to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes • Experience directly engaging with C-Suite executives in a client-facing capacity • Strong working knowledge of SQL • Client-facing experience with technical customers required • Must reside in FL, IL, MA, MO, OR, TX, or WA • Immigration sponsorship is not available

🏖️ Benefits

• Up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events • 100% remote work • No discrimination or harassment based on protected characteristics • Accommodation available for disabilities or special needs

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